A group of 4 of us stayed at the Mal in Birmingham for an evening in June and were really impressed with the hotel. We have stayed at the Reading Mal previously and were impressed with the quality of the rooms, toiletries and general feel of the brand. The Birmingham Mal was no different and was very good value for... More

Air conditioning very noisy and not functioning in 3 of the 4 rooms we booked. Had lunch in the brasserie, do not have the burgers, very dry and no "flourish" plus 16.5% service charge for 7 of us. My mini pedicure was in a room which used to be an office, very draughty, could hear all the panting from the... More

My stay at the Mal Maison in Birmingham was very enjoyable due to the people that I was staying with and the reason I was visiting Birmingham. Unfortuately, the decor and carpets in the room looked very tired and the mini bar fridge did not work; which we found out late at night when we returned from our evening out... More

Very pleasant stay in the heart of the city. Very short walk to train station and shops.Car parking is expensive at £19 for 24 hours but it is a safe car park and very close to the hotelRooms spacious and very clean. Very good breakfast and staff very good. Would stay again.

Stayed for a 2 night break. Have stayed at 4 other Mals and this is one of the better ones. Room was lovely - really spacious, floor to ceiling windows & lovely seating area. Staff were helpful. The only thing that let down this stay was the spa. We both had a spa treatment the afternoon we arrived. Both were... More

This hotel is fine - service is professional if not warm, rooms are pleasant, but looking a tad worn and the location is good. breakfast is fine, bar prices are high, room service is adequate but not thrilling. However, as usual with Malmaison, the hotel suffers from being so gloomy. I suppose one person's lack of light is another's "atmosphere".... More

This is my second stay at this hotel. First time was a bit dodgy see my reviews but this time it was Excellent. I booked a twin room - superior It has 2 super kingsize beds in it, this time my friend and I were shopping. So not with hubby. The room was clean and tidy Staff were helpful Breakfast... More

Booked via booking.com and was able to reserve yet not pay until I arrived which was good. Only about £85 b&b for a fantastic hotel right in the city centre in the stylish mailbox. Room was furthest from lift which was a trek but clean and not at all pokey with nice toiletries that they encourage you to steal! Didn't... More

Overall it’s a nice hotel, little bland but that is to be expected given it’s a large city centre hotel not a small boutique hotel. The rooms were well equipped and tastefully decorated; however, my biggest grumble was the lack of light throughout the hotel. The rooms had many different lights, yet it was impossible to get light levels above... More