I recommend this hotel because we were very well attended,very clean room, friendly service at reception, and I shall mention the attitude very professional By Business Manager Mr. Pradeep. Thank you Jorge Rodrigues More

Room filthy. Shower didn't work. Broken chair. Toilet seat broken. Terrible noise in room all night from heating. Reception staff couldn't be bothered to help. All we got was dint complain to me I only work here!!! DO NOT STOP HERE More

Walked in and the guy at reception had an attitude problem. Had to phone the booking agent therefore had to use hotels phone and the reply was 'can't you use your phone, what's wrong with it?' it will cost me, he said. I was just lost for words. I had no choice but to stay here, never again though. More

This Hotel WAS GRUBBY, however the bed sheets were clean. The matress was cheap and nasty you could feel every spring, wall paper was hanging off the walls,but thats nothing compared to coming in from a twelve hour shift at work to find you cant get a shower.I phoned reception but he just hung up on me and never sorted... More

I have relatively meagre standards when it comes to hotels - I don't expect champagne for the price of water. However, this place fell some distance short of my expectations. I can see that the current owners try to keep the place clean but you can't make a silk purse out of a sow's ear. This hovel is tired, damaged,... More

Take my advice and avoid this hotel at all costs, the wall paper was falling off the walls, the ceiling tiles mis-placed and dirty, the shower did not work with no plug for a bath and the carpets were stained.Cigarrette burns on the furniture. Really horrible hotel from hell!!!! More

We recently stayed at the Portland Hotel, pretty much what we expected for the money, a bit run down but clean and quiet. The receptionist was fantastic, couldn't help enough. The same however could not be said for the restaurant staff who were extremely rude and surly. On going for breakfast at 9.20am we were told it had been cleared... More

As the title says! I was originally put off by previous comments found on this site but after speaking to a colleague of mine who stayed there last week I decided to try it for myself...I was pleasantly suprised, although the room was not the quality of the Hyatt! you get what you pay for and £28.00 with breakfast was... More

The first room we were given had cigarette burns all over the furniture, most of which was falling apart and the was mould all over the bathroom. The 2nd room we were given was even worse and the smell was appalling. A mixture of stale urine and overwhelming cigarette smoke. All the furnishings were yellow with nicotine, there was mould... More