After needing a last minute room, we were told there was nothing available at ibis and offered a room at neighbouring Formule 1 hotel. After our window was smashed in by an intruder who attempted to attack/rob us, staff were absolutely not interested in helping us, or contacting the police for us. We were eventually offered a room in the... More

I found the staff to be very helpful for this weekend stay in October 2011 when I visited wth friends. The ajoining rooms were clean and comfortable. The hotel was only 5 minutes from the cuty centre by inexpensive taxi (£5) so we were not restricted as much as we had expected. More

Lack of understanding from reception staff, after suffering a death in the family and travelling for several hours with two young children it took over an hour to check-in. Absolutely poor from a hotel group like Accor. More

We stayed here on 3rd Dec as part of a party of 49. After a very slow check in got to our room and it stunk of smoke (typical inconsiderate smokers). We couldn't change as hotel was full, fair enough but it would have been nice if the cleaner had tried to freshen it up. Other party members had filthy... More

We have stayed in many Ibis hotels in both England & france & this is the only one that we will never stay in again. Check in was fine but the room!! The window would not close properly or lock & a gale was blowing through it because the rubber window seal was missing & the whole unit was held... More

I paid £75 for my double room on this night. Birmingham was busy so the hotel had doubled it's rate. Add to that the £15 for our breakfast and it was a lot to pay for a very basic hotel that appeared to have added no extra staff to cope with the increased numbers. More

Used too much, by younger generation after clubbing, with the F1 next door, too busy at reception, reception staff can not under stand you, English speaking would be good !!! More