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Crowne Plaza Birmingham City Centre

4.0 of 5
Holliday St, Birmingham B1 1HH, England
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Ranked #19 of 140 hotels in Birmingham
4.0 of 5 stars 453 Reviews
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453 reviews from our community

What travellers say about this hotel
  • Car park(17)
  • Club lounge(17)
  • New street Station(10)
  • Very comfortable(9)
  • Complimentary drinks(5)
  • Pillow menu(5)
  • Reception staff(4)
  • Short walk(4)
  • Platinum member(4)
  • Bull ring(4)
Traveller rating
    161
    192
    55
    30
    15
Only show reviews for Family (29) | Couples (171) | Business (148)
Date Rating
Time Travellers' Wife
Northamptonshire, England
Senior Contributor
42 reviews
124 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

An 'older' member of a Hen Party spending week end in Birmingham with various activities organised -using this hotel was perfect location. The booking was made through a third party- thereby getting a decent discount - would NEVER have paid the going rate! Hotel large, modern, clean. Rooms well appointed, with usuals plus tea making facilities, and decent toiletries. Two... More

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Akmal Shahzad, Manager at Crowne Plaza Birmingham City Centre, responded to this review
14 February 2012

Thank you for taking the time to report your experience. Happy to read that you have enjoyed the city centre location, facilities and staff service. I will be only pleased to inform Alec about your comments. He is doing well now. It was unfortunate what happened but we are very grateful to a doctor who was in the lobby at... More

EEPaul
London, UK
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW

Attending a conference at the ICC, this was the hotel I stayed in for the night. Five minutes walk from the ICC. Reception staff friendly and efficient. Room was spacious, warm, with all the features and complimentary items you'd expect of a good city centre business hotel. Unfortunately, this doesn't include free internet connectivity (£5 a day). Ground-floor bar was... More

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smjak02
Northampton
Top Contributor
145 reviews
235 helpful votes
4 of 5 stars Reviewed 7 February 2012

We stayed here as we were attending an evening event at the NIA. Once we had found the poorly signed, by direction and by notice at the Car Park, parking we used the connecting stairs to the front of the hotel. This is closed later at night. We were warmly welcomed and sent on our way to a comfortable if... More

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ThatMrRobinson
Birmingham, United Kingdom
Reviewer
4 reviews
1 helpful vote
3 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Stayed here to take advantage of the central location close to The Mailbox. Friends in Birmingham had recommended we stay here as the hotel had been refurbished, so we booked a Club level room to make use of the complimentary drinks/snacks and free wifi. The hotel is very easy to find and the car park, although slightly dark and uninviting... More

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gelksy
Brighton, United Kingdom
Senior Contributor
31 reviews
54 helpful votes
4 of 5 stars Reviewed 6 February 2012

Great hotel for business or pleasure in Brum. Rooms were comfortable (with CP's pillow menu) and had fab views over the city. Breakfast was good (though let down on one morning with surly and slow service). The fitness room was well equipped and quiet when I was there, though this is good as it was far too warm and would... More

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Peter51964
NW UK
Top Contributor
66 reviews
11 helpful votes
4 of 5 stars Reviewed 5 February 2012

I have stayed two more times in CP and I am scheduled for another visit in the next 7 days. This hotel is consistently good and the standards appear to remain consistent. I am a platinum priority club member so I get an upgrade to club and the rooms are comfortable and clean, tidy etc. The last time the club... More

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Akmal Shahzad, Manager at Crowne Plaza Birmingham City Centre, responded to this review
14 February 2012

Thanks again for taking the time to document your kind comments. Very pleased to read your comments and especially that its coming from a returning guest. Please be assured that this will be shared with the team as an assurance for their commitment and hard work. Glad to know that your well deserved recognition as a Platinum member is in... More

SammieJ75
Chester, United Kingdom
Reviewer
4 reviews
4 of 5 stars Reviewed 5 February 2012

I stayed at this Hotel with my wife due to the location to the Birmingham Hippodrome. We came by train and took a short taxi ride to the hotel front door so cant comment on the car park. The hotel was very well presented and the staff was freindly and excellent. We had booked a club room and was put... More

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Akmal Shahzad, Manager at Crowne Plaza Birmingham City Centre, responded to this review
14 February 2012

Thank you for taking the time to note your observations following your recent stay with Crowne Plaza Birmingham City. Pleased to know that you have enjoyed the club level room, hotel facilities. Guest focus is our main objective and glad to see that this reflects very well from your Reception experience. Our Reception team will be glad to know your... More

frequentflyer22153
Springfield, Virginia
Senior Reviewer
10 reviews
3 helpful votes
3 of 5 stars Reviewed 1 February 2012

Convenient location with very helpful front desk & concierge staff. A large, clean well appointed, and very comfortable room. The restaurant, however, was a huge disappointment and the reason I won't be returning. The food was satisfactory, and the staff nice enough but too inexperienced for the price point. As an example: Shortly after we were seated, the waitress dropped... More

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Akmal Shahzad, Manager at Crowne Plaza Birmingham City Centre, responded to this review
14 February 2012

Thank you for taking the time to document your review. Glad that you had an enjoyable stay. Pleased to note your comments for room, Reception and the concierge team. Please be assured that we share all comments with the team. I am sorry to hear your dinner experience and team is also disappointed to know. Please be assured that this... More

Greggbb
Bristol, United Kingdom
Top Contributor
76 reviews
60 helpful votes
4 of 5 stars Reviewed 29 January 2012

The Crowne Plaza chain of hotels are usually very good quality business hotels. This is no exception. It is clean, tidy and very well presented. The rooms are spacious and there is even a 'pillow menu' to suit even the most picky sleeper! It is perfectly located, near to the city centre, Chinatown, theatres, Five Ways, The Mailbox, Brindley Place,... More

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DieselPearce
Bury St Edmunds, United Kingdom
Senior Reviewer
10 reviews
6 helpful votes
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

This hotel is modern contemporary. The reception was friendly without being genuinely warm. The parking directions and in the underground car park are poor. the lift to the car park was broken and looked like it had been for some time. The room was modern and clean and appropriate for the 4* and price. More

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Crowne Plaza Birmingham City Centre Also Known As

  • Birmingham Crowne Plaza
Address: Holliday St, Birmingham B1 1HH, England

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Crowne Plaza Birmingham City Centre
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