We checked in late into Comfort Zone Serviced Apartment to stay for 9 nights but was greeted by the friendly front desk lady. The apartment is small, not much room to move around, there is not enough plug points for us to use. The sofa bed fell apart in the middle of the night and is not comfortable for my... More

Stayed here for four nights with my two children. When we arrived the Reception was closed but they had left very good instructions so check in was great. We went to the apartment and soon noticed various things broken, including two glass wardrobe doors which were hanging off the hinges. We phoned the help line number and a man who... More

Stayed at the Branston Street apartment for 10 nights while at a trade show at the NEC. It worked really well for us as it had 3 rooms and we were not sure how many staff and which nights we were going to need accomodation for. I emailed on a number of occasions before booking and always got swift replies,... More

Over the years we have stayed in many serviced apartments but this has to be the most run down. It has three decent sized bedrooms and the apartment does sleep 8 but that is where the highlights end. There are stains on the carpet, the blinds are falling down, the fridge had dirty water in it as did the dish... More

I am afraid this review is not as glowing as my last one for these apartments. Before continuing I will explain that there are 4 apartments (7/14/28/28) which are situated at the BACK of this development which have fantastic carpark and wall views. I was initially checked into No 7 which is on the first floor but is very over... More