Stayed here a few times and was mixed - cleanliness not good and facilities/fixtures dated. First visit was so bad had to complain, and then subsequent visits were mixed. Great old building, but with it comes some difficulties. Although I probably won't stay there again I would like to say that the customer service staff/duty manager were great and the... More

I have just arrived back from having a weekend in Birmingham, we stayed in the Burne Jones House. I was looking forward to this trip as the pictures of the apartment looked lovely, and they didn't dissapoint. Walking through the front door definatly has a wow factor, as its a lovely building. The apartments were a very good size, modern... More

I had a stay at the Burne Jones House 1 bedroom apartment for a long bank holiday weekend. The apartment was booked last minute as my other travel plans fell through but I received the confirmation email on the same day, with a map of directions to the accommodation and the procedures to get in. I did find it difficult... More

Positive: Location Negative: Nothing like the clean, fresh, bright apartment shown in the photos. Do not be duped. Dark, dated decor. Internet did not work (as previous reviews have commented), TV in bedroom did not have an aerial connection. Bathroom was disgraceful. One bulb, dirty mouldy bath/shower. Plumbing made long whining, clanging noise everytime toilet was flushed. Kept awake all... More

We had a studio apartment at City Quarters at Burne Jones House for a one night stopover in Birmingham. Apartment was very nice - large, clean, well furnished and good value. Location was excellent for the city centre and for access to the New Street railway station. The apartments do not have reception staff, but the code entry system to... More

I like the concept here, but they have a lot to do to improve on it. I'm not the target audience, either, but that doesn't mean they can't take some of my criticisms. The rooms themselves are quite nice and clean. The kitchens are well appointed. The immediate area is quite nice with plenty of shops. Once you get out... More

I originally wanted to book a room at this apartment through booking.com, but the room me and my partner wanted to stay in was sold out, so instead we booked a room at the city quarters shaftesbury apartment in which this apartment and Burne jones house are under the same company. A few days before we were due to check... More