Bearing in mind that this was a groupon deal the overall experience was ok. First,this is not a 4 star hotel, 3 yes. The general public areas are clean and well presented, however when you go to your room through the hallways and stairwells things tend to go downhill!!! they are in serious need of a revamp, chipped paintwork,damp patches... More

We had one night and breakfast and first impressions of the hotel were good. The room was large, clean with all mod cons.Our room was on the first floor via a stairsway that was shabby and the bottom step had no metal strip at the edge which exposed the cement underneath and was a safety hazard.One of the windows did... More

We purchased a Groupon deal and stayed in room 24. If you see that number on your checkin form, ask for a new one immediately! On the way to the room, the first step on the stairs is falling apart and as we got to our room we noticed that the door handle wasn't on properly and the room looked... More

Very friendly staff but a little dissappointed all round. arrived room not ready on time sent to bar where no bar staff waiting after several minutes had to go and find someone to serve us. The whole interior was very shabby, and run down, room was nice but bathroom shabby and no little shampoo bottles etc left out. food was... More

Easy to find, lots of parking. Reception staff friendly and welcoming. Decor of corridors poor, carpets very grubby in places, holes in ceiling where the tiles were broken or removed. Room was a reasonable size, bed comfortable. Bathroom a real disappointment. No shaver socket, toilet paper not even on holder, soap was in a refillable plastic bottle that really needed... More

We spent two nights in this hotel as we were given Groupon vouchers. The hotel looks very attractive from outside and the staff on reception were very helpful. However, the inside of the hotel is quite shabby. The carpets in the public areas are quite dirty and the bottom stair is falling apart. Our room was very clean and a... More

booked for one night 23rd May 2013. Arrived early and was delighted to be allowed into the room at 12.00pm as it was ready!. Had booked an executive double room....on arrival the carpet was stained, the curtains coverering a skylight window were full of dust, the information booklet....had no information!.... no room service menu...... no shoe cleaning equipment as specified.There... More

On arrival at 3.30pm we were told neither of our two rooms were ready despite the couple in front and behind being able to go to their rooms straight away. We went to sit and wait in the lounge area and ordered some drinks which took nearly half an hour to arrive. The orange juice was watered down but the... More

As with previous reviews.....where do I start! Room looked ok but.... no hair dryer, no toiletries, dirty cup, flakey paint work, heater we had to lean on the skirting board as leg was missing, Lukewarm water from bath tap and in bad need of a good hoovering. On arrival the hotel looked tired and in need of some TLC. Breakfast... More