Once again arrived home after spending a short stay at the Manor near Stratford,it's always a pleasure to stay at one of the Q group hotels,having stayed at other hotels in the chain,you are almost certain of being well looked after and pampered.cannot fault the staff or the rooms, we had room 110 which was quiet and close to the...
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Dear fairviewbirmingham,
Thank you for taking the time to review Stratford Manor.
Many congratulations on your wedding anniversary and I'm delighted that you spent your special occasion with us.
I am most pleased to read your overall comments however am disappointed and sorry for the delay in service you encountered at dinner. Customer service is a key priority for us...
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a very friendly hotel, room were very clean, comfortable and modern but I was very disappointed with the breakfast - the hash browns were so over cooked I nearly broke a tooth
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Dear Kazza666,
Thank you for your review on TripAdvisor.
I am sorry that you were disappointed with our breakfast. Our breakfast offering is arguably the best that Stratford-upon-Avon has to offer with a great range of cooked and continental ingredients. Over cooked hash browns are not acceptable and I can assure you that your comments have been shared with our...
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I'd like to give Stratford Manor 5 out of 5 but I can't. The service was great - really lovely staff. The room was ell equipped, comfortable and clean. Stratford Manor is a good place to stay if you want to spend the daytime in Stratford but get away from it when your day is done. It's a fairly short...
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Dear David_Harris0n
Thank you for taking the time to write your review following your recent departure from Stratford Manor.
Whilst pleased that you found the location, hotel and staff to have exceeded your expecations I am most disappointed to hear of your comments regarding the quality of your main course. I am sorry that one of our best selling main...
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just returned from 1 night stay at the stratford manor hotel which was a xmas present from our children it included dinner bed and breakfast
room was very big,very quiet overlooking the fields,bathroom very spacious,bed really comfy
had a great time in steam room,sauna and pool prior to our meal
we ate in the shakespeare restaurant a great varied menu,...
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Dear ChesterZoony,
What a lovely gift to receive from your children. I'm delighted that they chose Stratford Manor and that we did not disappoint you with our service or product.
Our Deakin Estate wine is very popular and enjoyed by many (in moderation of course!!). The relaxed setting of our Shakespeare Restaurant is very popular with our customers and with...
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Stayed here for a couple of nights over the weekend and it was lovley. I want to say a big thank you to all the staff for making our stay so good. The rooms were clean and comfy. The food was yummy and the staff were all very friendly and polite. I have been telling everyone at work today about...
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Dear Laine29,
Thanks for giving Stratford Manor a review.
I am delighted to read your comments and that you intend to try other Q hotels. Close to where you live we have the Oxford Belfry Hotel so why not pop in for afternoon tea?
Why not join our Breakaway Club where you will be the first to hear about special...
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First time I have stayed at this hotel but would stay here again. Everything from the rooms, restaurant and bar were very good. The restaurant and bar staff were excellant and I enjoyed my stay.
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Dear kelvin r,
Thank you for taking the time to give Stratford Manor a review.
I'm delighted to know that our team looked after you well and that you intend to return in the future. As you can see from other reviews, our team really do excel at customer care in a genuine way and throughout the Q Hotels company...
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My wife and I had an very enjoyable Christmas at the Stratford Manor after an initial hiccup which was quickly resolved
The hotel, rooms, cleanliness and atmosphere were all first class
The things we shall remember most however were:-
1. The staff who were all fantastic - a thank you to them for being so pleasant and helpful - and...
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Dear AljimDorset,
Thank you for your kind review.
I am really pleased that we resolved your initial hiccup and that your 3 day stay with us was very much enjoyed. As a team we strive to ensure that everyone enjoys there stay, especially over the festive period and I'm delighted that the team looked after you so well. I hope...
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Just back from 2 nights at Stratford Manor. Excellent facilities, Great food, very friendly and helpful staff. Good swimming pool, sauna and steam room, We are members of the Breakaway Club and had 3 course dinner, bed and breakfast for 2 for £100 per night per couple so excellent value. Highly recommend!
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Dear Angela G,
Thank you for your review of Stratford Manor.
I am really pleased that you had an excellent stay with us. As a member of our Breakaway club you will always be notified in advance of our best rates and deals and I will be sharing your comments with the team that you have found us to be...
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This was our fourth visit to this hotel and as usual, we experienced warm and friendly staff, peaceful surroundings, comfortable rooms and delicious food.
Set just outside the town of Stratford-upon-Avon, if you wish to shop in Town it is 5 mins by car and parking is no problem as they have an arrangement with their sister hotel The Stratford....
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Reviewed 27 June 2011
Dear NorthamptonRicho,
Thank you for reviewing Stratford Manor following your recent departure.
It is always a pleasure to welcome back our guests and I'm really pleased that you continue to visit us.
Consistency in our service is key for us to ensure our guests continue to return and I will be sharing your kind words with the rest of the...
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A truly wonderful Christmas experience. From the moment we arrived to the morning we departed, the hotel staff were very obliging, friendly and made us feel welcome. The twin room was clean, spacious and the beds very comfy. The restaurant food choice, presentation and quality was outstanding. Evening entertainment could be improved to encourage more people to participate. The bar...
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Dear TWKCS06,
Thank you for your kind review on TripAdvisor.
I am delighted to read that you had an exceptional stay with us over the Christmas period. Our team work very hard to understand our customers needs and I'm pleased that you had a relaxing and entertaining break with us.
I look forward to welcoming you back to Stratford Manor...
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