I had stayed at this hotel several times before, despite it being very basic, so did not hesitate in booking again for a weekend stay with my family as the only thing it now appears in it's favour is that it is close to the town centre. Firstly we were checked into our room and everything appeared to be fine... more

Just come back from a 2 night stay at this hotel, we had an Executive Room which was excellent. The hotel is in a perfect location just a few minutes walk from the town. Unfortunately, the breakfast wasn't that good on the Sunday morning but, to be fair, they had a wedding on the saturday night and a murder mystery... more

I'd read the reviews of this hotel and after seeing he overall rating thought it would be a good choice, I was wrong! The receptionist was sullen and curt to say the least. We were given the key to our room and after navigating the corridors and going up and then down several flights of stairs finally found it. It... more

Not impressed. The pictures of the rooms on the website have no similarity to what they provide.Very tired hotel,upgraded to suite no:1 ,,,dont do it,,very dissapointing and had care home smell about it,,we are well tavelled and have encountered similar but far cheaper,,Was only their for 1 night ,hence put up with it,no complimentary toiletries,,? eco freindly or plain mean... more

Like most reviews here, I highly recommend the Grosvenor. Locations superb for the town, theatres and riverside. I had the opposite experience to "hornbeam1" below who said their room was small and were asked if they wanted to upgrade. I actually ASKED if an upgrade was available just in case I didn't like the size of a standard double and... more

I always travel on budget and love to make the most of the money. For £79 a double bedroom, located in the centre, quiet and clean, with a lots of space, it was perfect. Definitely would recommend it. more

We stayed at the hotel for one night in mid August. A very good hotel, exceptionally well located near to the centre of Stratford, the River Avon and the Theatre ( all within a 3 min stroll ) The large and free carpark at the rear of the hotel is an added bonus. The reception staff were exceptionally efficient and... more

Arrived a couple of hours before the quoted check in time. As the room was ready they were more than happy for us to check in. Receptionist was very friendly and helpful. We had a triple room for three adults and there was plenty of space. The bathroom was very big and the room was a nice size. The rooms... more

Booked room on Best (Worst ) Western Website, Advance payment included bed and breakfast for double room, worst room I have ever stayed in, they managed to fit a double bed into a single room, decor best suited to the 1980's. First question asked when we booked in, did we want to upgrade we know why! On a more positive... more