Pleasant stay at this hotel but some of the staff were rather abrupt - feels like a business without the caring touch. More

A distinctively average hotel, which hardly made may feel like staying there again,especially as it took me 30 minutes to check out. The car park is tight and difficult to find a space if you arrive late, the staff are friendly but are stretched in the reception area and the whole place including the rooms need modernising. The Breakfast was... More

Very nice welcome after parking in a very tight car park - we got the last space available. We were attending a private party on a Saturday night. The receptionist was excellent, happy and helpful and made you feel very welcome. The room was OK. Noting more. A little tired I suppose. The radiator was cold and hence the room... More

This was our second visit and not disappointed again. Arrived early was able to park the car in Hotel Car park so could start our visiting of the town early. Greeted by receptionist who was really helpful and given room key. Room was spotless, if anything it was too warm. booked a double room and we were really satisfied, bed... More

This hotel is ideally located for exploring Stratford. The rooms are clean and of a good size,with en suite facilities. The only problem is the walls are obviously very thin, i was kept awake by sounds of other guests, using showers and toilets etc and could even hear a friend of mine talking on the phone in the room next... More

Nothing wrong with this hotel but nothing special about it either. The bathrooms are very dated. The public areas are a little better and we enjoyed breakfast. Close to town. More

Very friendly and helpful staff. Rooms were spacious and clean. Lots of choice on the menu and the food for the evening meal and breakfast was of a high standard. Very close to town centre. Would definitely go back. More

We stayed twice last year in May and had a mixed experience. This year we had a much better room (ground floor, 167 - would request this corridor again) and the wifi worked well throughout our 2-night stay. We didn't eat in the hotel due to not very good experience last time, but still feel this hotel is good value... More

great location, especially for the RSC, lovely clean hotel and good food, although the man who appeared to be the restaurant manager did not seem interested in the fact that I am gluten free and was quite rude and not complimentary of the kitchen staff at all, I spoke to the General Manager who sorted a menu for me with... More