We stayed in a superior room which was clean, very roomy and well laid out . The staff at the hotel were very helpful and friendly. We did not have evening meal at the hotel the there seemed to be a fabulous choice of Indian/Goan food available. One tip is that there is an Ember Inns pu just over the... more

I was a little concerned before my visit but as I had to stay in the area during a busy period, I decided to stay at this hotel having read some average reviews. Check-In was quick and and for me the staff made the hotel ~ attentive at all times and willing to go the extra mile. I stayed in... more

I have just stayed for two nights with work and I can only say that I was glad that I did not pay. This has been the poorest hotel that I have stayed in for a long while. The staff are friendly and if you like South Indian and Malaysian food maybe you could forget the other problems. However the... more

The room was no way an "Executive Room" Sink was stuck together, you could hear the people in the next room on the toilet. I was noisy, dirty and when I complained I felt very intimidated by the staff!! more

I had flown into Birmingham to visit my daughter studying in Warwick Univ, and spent two nights in his hotel on the main road. It was a tourist [--] visiting trip. I was given a room overlooking the road and had to endure the constant traffic-noise. The room was comfortable and the decor was more oriental,they call it executive room.... more

We stayed at this hotel on a Bank Holiday weekend. We had been upgraded and the room was nice (though still small). There was an air-con unit (or similar) on all night near our room which was a bit noisy. Food in their restaurant at 50% discount was good - but still expensive for what it was (portion size very... more

Stayed here for 1 night and never again. We booked an executive double room and ended up in the smallest double room ever, it was under the eaves and the only window was a velux in the roof, unable to see out at all. There was not enough room for two bedside cabinets, and the bed could only get in... more

Even with a discount, we still paid over £80 a night. The first room they gave us stank of smoke and was filthy (we had booked a non-smoking room). We had a baby with us, so they did move us to a smoke-free room, but the room was still quite dirty and falling to pieces. The staff were inconsiderate and... more

We chose this hotel as a convenient place to visit Coventry Cathedral and Kenilworth castle, also because it boasted a Malaysian restaurant, and booked it through the Best Western site. Telephone contact, to confirm some details, was trying, with many misunderstandings. The hotel has a shabby, unkempt air about it, and reception is very small and cramped. Rooms seem to... more