I previously reviewed this hotel in March 2011 ("Undersized room") but took my own advice and decided to try them again. As my husband is partially disabled I decided to speak to them during the booking process to ensure that we had a suitable room (not too small, not with any stairs, preferably ground floor close to reception and restaurant)... More

Found this on laterooms, we decided at last minute to stay over in the area as we were planning a trip to the NEC for the Good Food Show. Very impressed with the room, small but perfectly formed. Comfortable beds, nice bathroom and all the bits and bobs required! It was very clean. We were told that there was only... More

I stayed in a single room, room 4. It was ideal, nicely furnished to a high standard. Warm and cosy. The en suite shower room was v clean and tidy. Reception staff helpful and pleasant. Car park small and v busy due to the popular Loch Fyne resturant. The only thing that let the 2 night stay down was the... More

We had travelled from Norfolk where we had experienced a very disappointing two nights. We were enroute to Devon. Reception was very welcoming and our room albeit up very steep stairs (the building is quite old so it cant be helped) was lovely. There might be a lift? We forgot to ask. Our room had a very modern colour scheme... More

Despite arriving late at the hotel, as we'd been to a party, we were made very welcome and the bar staff were happy to serve us a nightcap (note that the bar closes at 11.30 pm, even to residents). Our room was very comfortable, extremely clean, and all the furnishings were of very good quality. My husband particularly liked the... More

Have stayed at Milsoms over 10 times now and cannot fault the hotel itself,rooms very clean and comfortable, excellent location for exploring Kenilworth and beyond.However the Loch Fyne restaurant has let me down on many occasions,not good value for money and the quality and quantity of the food leaves a lot to be desired.Would stay here again but eat elsewhere. More

The room was tiny, OK for one but it should never, ever, have been sold as a twin. We stayed there in a hot spell land it was stiffling. We could not leave the window open because it opened inwards immediately over one of the beds, which were less than 2ft apart. The room was well furnished with quality fittings....but... More

A very nice easy stay, good value and very comfortable. The restaurant makes the finishing touch - it is so nice to stay somewhere where you feel like you are going out for dinner! It was a very wet and windy night when we stayed so it was a particular pleasure to have our dinner there and it was very... More

With a bit better service and air con and this could be exceptional. The front of house service in the hotel and restuarant are what let this down. Very difficult to get service, had to ask four different people before we could find out if we could get a table. But once seated service was good, but check your bill... More