Stayed for one night. Room - very cramped - couldn't get drawers open as they were so close to the bed - no curtains only venetian blind - beds are HARD - noisy - we asked for a quiet room!! on ground floor next to restaurant Receptionist not very friendly - a smile would have been nice Breakfast - was... more

This hotel is absolutely diabolical and I can only describe it as one of the very worst I have stayed at. How they got 3 stars is beyond belief - they must come free with lucky bags nowadays. The rooms accommodated 2 single beds with no extra room to move. Beds were like sleeping on a concrete floor. Breakfast was... more

We stayed at this hotel for night when attending a wedding reception there. I can honestly say it is the worst hotel I have ever stayed in. Our bathroom was mouldy and had a leak in the ceiling, which soaked the floor and dripped on you whenever you were using the loo! The room was also very damp - in... more

we stayed at this hotel for a two nights whilst attending a wedding. first impressions when we walked in were good - nice spacious reception area and got checked in right away.our room (225) was lovely no complaints ther - roomy air conditioning and clean.our daughters room and inlaws rooms were really rather poor and in need of up date... more

I stayed at this hotel for 2 nights as I was attending a training course in Leamington Spa. The location is ideal as it is easy to reach from the motorway and only 5 minutes drive to the town centre. First impressions were good - the receptionist was very friendly and efficient, as were all the staff that I came... more

When we arrived, despite booking months in advance over the phone there was no record of our booking... that was just the start. We got a key to a room on getting there I can hear noise inside so knock first, only to be greeted by a man already staying in the room. Although I was relieved to not have... more

No gym, no 9 acres of land, no wireless access, no sky tv, smelt funny, evening meal was horrendous, breakfast service was not much better, beds hard & uncomfortable, no pillow, unclean bathroom..... Dont bother for a ramada it is terrible!!!! more

I was booked in with 11 colleagues.Receptionist had no record of booking then porter said we were. No lift went to watch TV no reception phoned down to complain not interested said handyman was not around and to rub salt in wounds said someone else reported the problem the other day. I asked for another room none availible. went for... more

When I checked in to Room 234 I had to pop back and look at the door to see if had missed the name first time round - "The Basil Fawlty Suite". The door, coincidentally was just next to the fire escape door with a pane of cracked glass. This hotel bedroom has to be the most austere and badly... more