First impressions of the hotel are good with a smart reception area and trendy bar. But then things go downhill fast. My room was small; alternately hot or cold, but never right; the bathroom was pretty grim and everything felt a good few years past it's best. It was not an environment in which I would have wished to have...
More
Small room (only just bale to class as a double) tiny bathroom. No view at all (frosted glass window that was painted open - looked out onto a brick wall 3 feet away so had to have all the lights on even at 9am) Cold room as the radiator was past its best. Only two overworked staff at breakfast -...
More
This hotel was a pleasant surprise to us. Situated very close to the Metro and the city centre. The standard of the hotel was good and room was nice. Service was good.
More
Dear Reviewer
Thank you very much for taking time to provide fellow travellers with feedback following your weekend stay with us at The County.
The team and I have worked very hard on the physical appearance of the hotel and the service which we offer our guests. I am very pleased that you found both the hotel and service to...
More
Pleasantly surprised how nice this hotel is - excellent staff and good food. We had a very large room at the back of the hotel but our friends were at the front and thought it was quite noisy. Perfectly placed for getting around. Will definitely stay here again.
More
Dear Reviewer
Thank you for your feedback. We are really pleased that you were pleasantly surprised how nice the Hotel is. The team and I have worked very hard recently on the service and facilities offered and its good to receive feedback such as yours.
The location of the County is second to none being directly opposite the train station...
More
It has been a couple of years since I was last in the hotel and I returned last night for a dinner with 80 other guests. If you were looking at the book cover then the hotel lobby would be this and the very clean and welcoming entrance is not just a front. The staff were excellent and the food...
More
Dear Reviewer
I was really pleased to learn that you noticed a big difference when you returned to the hotel recently.
The lobby area was completed in January 2011 and shows off the wonderful original open staircase and makes a stunning entrance to the opulent wood panelled Mozart Suite on the first floor. I was also very pleased to note...
More
We stayed in 2 twin rooms, got a rate with lastminute.com for £35 per room per night. Great value, Good size rooms, clean and with hairdryer, coffee making facilities. Nice hotel in old building. Bathrooms were fine and clean but could do with update which I'm sure will come. Great location for station and shopping, within walking distance of quayside....
More
Dear Guest
Thank you for taking time to provide fellow travellers with feedback following your recent stay with us at the County Hotel.
I was very pleased that you found the hotel rooms to be great value and offering good facilities. We have tried very hard to sympathetically restore this magnificent grade 2 listed building, ensuring that we maintain the...
More
We booked this hotel about one week before our christmas party in Newcastle because it was cheaper than a taxi back to the North Tyne. All together this was good value for money with very comfortabel beds. Staff were very helpfull.
Well worth taking advantage of the hotels car park, very cheap for 24hrs. £10
More
Dear Reviewer
Thank you for your kind comments regarding your stay with us at the County.
I was very pleased to note that you found the staff to be helpful, the beds comfortable and that the hotel was good value for money. Please be sure to keep checking the Thistle website for more great offers and packages in the future....
More
We stayed here for one night between Christmas and New Year. I did read reviews before I came, so I was very curious to see what my own opinions were. The entrance hall was very welcoming, and staff on reception were quite helpful. As I remember, we were on about the 3rd floor up. The room was tiny! Even smaller...
More
Dear Guest
Thank you for taking time to provide feedback following your stay with us at The County Hotel.
I was very pleased to note that you found the lobby welcoming and the reception team to be welcoming.
As our Hotel was built in the late 1800’s, bathrooms and en suite facilities were not included in the original design and...
More
We attended the New Year's Eve Gala dinner. It was a fabulous night. Every New Year we go away and have stayed in hotels all over the country, but this was the best night ever. Food was excellent, entertainment first class and the service was second to none. We stayed in the the Rothbury Suite which was wonderful. I would...
More
Dear Guest
Thank you for taking the time to provide feedback following your attendance at our New Year Hogmanay Dinner.
I was really pleased that you had a fabulous night at the Hotel – great that you felt it was the “best night ever!” We are currently compiling our brochure for 2012 and you will be pleased to note that...
More
This is a well located hotel, directly opposite the train station. The staff are lovely and very welcoming. Food is over priced and definitely not worth the prices that they charge. For breakfast, I would recommend getting the £10 breakfast upgrade as otherwise you will be charged £14, regardless of whether you have a continental or full breakfast and by...
More
Dear Reviewer
Thank you very much for your feedback following your visit to the County Hotel, Newcastle.
I am really pleased that you had an enjoyable stay with us – thank you for your kind comments regarding the hotel and team. We do try our hardest to always offer that traditional ‘Geordie’ welcome for which we are famous for in...
More
291 Reviews
285 Reviews
294 Reviews
