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Copthorne Hotel Newcastle

4.0 of 5
The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
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615 reviews from our community

Traveller rating
    94
    169
    172
    132
    48
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Families
52
 
Couples
198
 
Solo
38
 
Business
180
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Spent a Sunday night here with my girlfriend as we off to see a concert at the Arena. The location is great...walking distance to the Arena and a room overlooking the Tyne (4th floor). Received a friendly reception and were able to check in at 2pm (normally 4pm on a weekend). The room was spacious with great views of the... More

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Scotland
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

The Copthorne in Newcastle has a great location on the quayside of the River Tyne, our room had a fantastic view of all of the bridges and we were able to sit in the balcony style window and watch the river flow by. Quayside pubs are minutes away and should you be going to the Metro Radio Arena it is... More

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uk
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 21 May 2013 NEW via mobile

Stayed here for one night , we booked a club room with breakfast ,what a dissapointment , the hotel has a kind empty feel about it. The room was clean enough but very tired and shabby , at breakfast the dining room felt like empty conference room , the staff where weren't great..the breakfast was vile.. we left it and... More

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Portsmouth, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

the hotel is an older one and therefore not bright and shiny new by a long chalk. But certainly we enjoyed our stay here. Our room facing the tyne was very big,the bed was very comfortable and apparently quite new. The bathroom was a nice size but dated, but certainly the shower was adequate and everything worked. The food was... More

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Middlesbrough, United Kingdom
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

My husband and Ai stayed for one night for my birthday. We paid for dinner for 2 and breakfast when we booked the room on Millennium Hotels website. Dinner was fantastic. We both had 3 courses. The food was out of this world! The next day we ordered breakfast in bed. There was a small surcharge for room service, but... More

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See 4 more reviews by ange_boro9 for Newcastle upon Tyne
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review
21 May 2013

Many thanks for your great review, with your positive comments much appreciated. I'm delighted that you enjoyed your recent stay with us, with particular regard to the standard of guest service, quality of food, hotel location and leisure facilities. I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More

Gateshead, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 May 2013 NEW

Checked out today 20.05.13 after spending a night at this hotel,which I booked for me and my boyfriend 2months ago.we had tickets for Newcastle arena on the Sunday night to watch Alicia keys,thought if I cud pick up a hotel quite central at a reasonable price it would save on taxi fair(even though we only live 15min drive away)got this... More

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See 2 more reviews by paula t for Newcastle upon Tyne
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review
21 May 2013

Many thanks for your great review, with your positive comments much appreciated. I'm delighted that you enjoyed your recent stay with us, with particular regard to the standard of bedroom, hotel location, great value car parking and the leisure facilities. I hope we will have the pleasure of welcoming you back again soon, as we continue our ongoing refurbishment programme... More

SCOTTISH BORDERS
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 17 May 2013 NEW

We booken in to the Copthorne as we were on a Theatre trip. It's more a conference hotel but with a room on the 5th floor the views were wonderful. The staff were also friendly and helpful. At just over £100 a night for the two of us for a city centre hotel this was really good value for money.... More

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See 2 more reviews by Scottykatie for Newcastle upon Tyne
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review
20 May 2013

Many thanks for your positive review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the standard of guest service, hotel location (all our bedrooms enjoy a river view!) and the quality of breakfast. I am sure that your balanced comments will be of benefit to other tripadvisor readers, and I hope we will have... More

Norwich, United Kingdom
1 review
2 of 5 stars Reviewed 16 May 2013 NEW

We would never class this hotel as a four star. The one lift was overused and clunky. Some of the decor was dated. Rooms were fine, good location and view but we had a tv set that kept freezing and then wouldn't work and we reported it three times without anything much being done. The food was average to reasonable.... More

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Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review
17 May 2013

The hotel is in the midst of an extensive refurbishment programme at present, including refurbishment of both guest lifts (finishing late May) and new flatscreen TV's in all bedrooms (being installed w/c: 17 June). Service issues are extremely rare here, evidenced by the high volume of very positive comments on this site in this area. Your comments have been duly... More

Worcester, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

Nice location within walking distance to the city centre. The Hotel is looking a little tired now , but is undergoing refurbishment. On site parking is good to be available. The rooms itself were large and had a balcony over looking the Tyne. I may be back, but leave it a few month to finish the uplift.

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Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review
17 May 2013

Thanks you for your constructive review. As you state, the hotel is in the midst of a period of refurbishment at present. I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager More

Lamorlaye, France
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 15 May 2013

On the Tyne, in the centre of Newcastle with great views (if you have a riverside room), a stones throw from the railway station. Friendly staff, but the hotel feels a little old and in need of some TLC. The gym equipment is ancient and poorly maintained, but the pool is nice. Location is splendid.

Was this review helpful? Yes
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review
17 May 2013

Thank you for your constructive review. The hotel is in the midst of a period of refurbishment at present. All bedrooms have river-facing views, making the hotel unique in the city. Comments r/e: the leisure club duly noted. I hope we will have the pleasure of welcoming you back again. Best regards, Ken Ellington, General Manager More

 
 
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Additional Information about Copthorne Hotel Newcastle

Also Known As:
Copthorne Hotel Newcastle Upon Tyne
Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotels in Newcastle upon Tyne
Price range (per night): ₹ 5,297 - 13,408
Hotel Class:4 star (4*)
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