I had planned an overnight stay with my mum to visit a local bridal fair, what a shock the hotel turned out to be! Ailsa at reception was very welcoming, but it was all downhill from there. The first clue was probably when we were told the button to activate the lift was at the opposite side of the room... More

this hotel is what it is... Its no frills, clean n comfy central place to stay. Its not somewhere your going to stay if your looking for somewhere quiet and relaxing. In our party there was 4 couples all in mid thirties and we stayed here for a night out in newcastle. Its perfect for location, for those women in... More

staff not friendly at all and you will not get your deposit returend. would not return again and will advise my friend not to go there. More

We stayed in this hotel on newyears eve. It was in a good location and had free parking. The room was adequite for what we needed. The bed was very comfy, Yes there was a little bit of noise which you expect in a city centre on newyear. There was no breakfast available so i cant comment on that. I... More

We stayed the night before the great north run and the hotel was blissfully quiet! The night staff - Matty and Richie - were great and our bed was clean and comfortable. Ok there is quite a trek to reception from the street and it needs decorating but - on this particular night - it was perfect for our needs!... More

great location but the hotel was cold {couldnt get windows closed} and not very clean ,the bath very dirty,too many stairs to recception when you have heavy cases More

This hotel is in the middle of Newcastle's vibrant party scene, and the Hotel has no double glazing, so from midnight onwards it was very noisy. The hotel itself is a little "tired" and in need of a good lick of paint. There are quite a lot of stairs to contend with before the reception area is reached, but from... More

The hotel is very conveniently located in the centre of Newcastle and is very easy to find. The staff were friendly and helpful, but that's about all I can say that's positive about this hotel. Unfortunatley I didn't consult Trip Advisor before booking or I wouldn't have bothered. I got a room on the second floor which had obviously not... More

Great location, never slept for 2 nights, noise from outside and inside! Wish we'd paid bit extra for better hotel a mile away or so, Everythings quite central so getting anywhere is not a problem. Very unsafe location, but no problems with room, just banging banging banging! If you do stay there, stay out until after 4 and have a... More