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All 14 Guildford hotels »

Mandolay Hotel

3.0 of 5
36 London Road, Guildford GU1 2AF, England
Hotel amenities
Ranked #11 of 14 hotels in Guildford
3.0 of 5 stars 132 Reviews
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132 reviews from our community

What travellers say about this hotel
  • Very good(5)
  • Great location(3)
  • Double room(3)
  • First floor(3)
Traveller rating
    16
    27
    22
    28
    39
Only show reviews for Family (19) | Couples (46) | Business (37)
Date Rating
RJohnstone
Birmingham
Senior Contributor
43 reviews
21 helpful votes
4 of 5 stars Reviewed 25 November 2011
1
person found this review helpful

I must admit to being sceptical after my work booked me in to this hotel and having glanced at the TA reviews. I was pleasantly surprised. I stayed in room 85, up in the roof space of the first floor (up the first staircase, then up a small additional set of stairs). The room was huge. A large corner bath,... More

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captaindave1944
New Milton, England
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 7 November 2011

Big hotel. A bit dated but good value. Good breakfast selection with no delays. We were allowed into our room ahead of time so we could get changed ready for a wedding. More

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Judith K
Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed 4 November 2011

Stayed here the night before my daughters wedding, booked three rooms including a disabled room which was excellent! the doubles were cosy...... but perfect for one . However all this aside, the staff were superb, nothing was too much trouble, they made our special overnight stay a very pleasant experience..... including keeping her special bottle of Champagne for the morning... More

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Knabs26
Amsterdam, The Netherlands
Reviewer
5 reviews
20 helpful votes
3 of 5 stars Reviewed 2 November 2011

Stayed at the hotel for 2 nights over the weekend. Some things are really good and some things are just really average: The good: * All employees are really nice and helpful * The bar has a pleasant atmosphere * The restaurant serves absolutely lovely food during the evening and the breakfast is quite decent too * The room and... More

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goldenyears4two
goldenyears4two
Reviewer
3 reviews
5 of 5 stars Reviewed 25 October 2011

Not sure why this place gets such bad reviews. Have stayed here many times and always enjoy my stay. It has exactly what I need. A place to sleep that is clean and wholesome and with a nicely kitted out bathroom to go with it. The food is good all round. The staff, smart and helpful and the hotel is... More

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BCNJGord
Leicester, United Kingdom
1 review
1 helpful vote
2 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

On first impressions the Mandolay looks a good bet ... but wait until you get to your room. Tiny, freezing, minute bathroom, hard mattress with springs sticking out .... need I say more. All of my colleagues had the same experience - You have been warned, keep well away. Staff were nice. More

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1 of 5 stars Reviewed 19 October 2011
1
person found this review helpful

My company have sent me to stay at the Mandolay 3 times now on business and it gets worse each time I stay here! 1st night was incredibly hot, no air conditioning in the room, couldn't have the windows open because of people outside getting drunk and making a so much noise until 2.30am. 2nd stay room was freezing, no... More

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Adam A
Ashby-de-la-Zouch, United Kingdom
1 review
5 of 5 stars Reviewed 14 October 2011

Had a great stay at The Mandolay Hotel and the staff were very polite. We arrived early on a Saturday morning and we were swiftly checked in and shown to our rooms which seems to be a novelty these days. The rooms were fitted out to a high standard and I actually had one of the best nights sleep in... More

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Jay S
Leicester, England, United Kingdom
1 review
5 of 5 stars Reviewed 14 October 2011

One word, amazing!!! Yeah admittedly the mandolay is pricey, but expensive... no!!!!?? Quality, service and class that good is invaluable, and for the amazing level of all 3 that my partner and i experienced, i'd say we were undercharged!! The staff were friendly and there at the ring of a phone, polite and helpful. The hotel owner even spared his... More

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TravellingCouple25
London, United Kingdom
2 reviews
2 of 5 stars Reviewed 22 September 2011

I was part of a wedding party and booked my double room 8 months in advance. When I arrived at the Mandolay after the wedding in early September 2011 I was told there was not a booking in my name despite having booked on the 5th January over the phone. This happened to every single one of the party that... More

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Ian Blyth, General Manager at Mandolay Hotel, responded to this review
23 September 2011

May I begin by apologising unreservedly for the difficulties experienced by yourself and the other members of your party, it is clear that on this occasion you did not receive the level of service that you had every right to expect. I have taken time to investigate the situation fully and it is clear that the situation arose due to... More

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Mandolay Hotel Also Known As

  • Mandolay Hotel Guildford
Address: 36 London Road, Guildford GU1 2AF, England

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