We stayed here as on overnight pitstop before visiting Aton towers the next day, the room was large with ensure bathroom, had enough room for us 1 double and 3 singles for the kids plus a sofa to watch tv on, free wifi a bonus, breakfast was more than adequate, would prob stay here again when visiting alton towers as... More

Stayed for three nights in April and had a good time. The staff is friendly, the rooms are clean and the full english breakfast was perfect. The aera is very quiet and a few kilometers outside the citycentre, so we used the nice little hotelbar for a drink before bedtime. The rooms are a few years old, but as long... More

I stay at this hotel even although my business visits are 40miles away. It is very friendly, free internet access, nicely stocked bar and a great full english breakfast. The rooms are reasonable size and have extra towels, pillows and blankets. Room temperature is always fine too. I go the extra mile to stay here and so does the management... More

I booked the hotel as it had a gym and included breakfast. The hotel was very tired in parts and the staff were very pleasant but the whole thing was very disorganised. Check in was not a great experience and the room was in real need of a makeover and update throughout. The bed was very hard and the bed... More

Rooms were very dated and bed was lumpy and sagging. Didn't appreciate the contractors smoking weed outside my room...it was somewhat intimidating for a female on my own. The room was also extremely hot and there was no way of controlling the temperature or a window to open to cool it down. On the plus side it was very clean,... More

Booking was obviously for one female, but ended up in the room furthest away from main building, left me feeling vulnerable in a strange place on my own. Couldn't open any windows because they open up onto walkway, and there was no small window. This was a big deal for me as I like fresh air at night. Room ok.... More

Ideal for a short stay. Rooms are somewhat antiquated but extremely clean and everything is functional. Beds are very comfortable but could so with duvets rather than blankets. Beware of the cleaners they come early and burst in on your room when asleep - not good with a Sunday morning hangover!!

We were very happy with our stay. The room was very clean and bigger than expected. The room with breakfast was very good value for money. We ate in the restaurant both nights and found the food very good and excellent value. Your staff, particularly Martin (chef) were very helpful and Martin went out of his way to accomodate our... More

You would think that the demands of a group booking including 19 teenage boys would be difficult but the Tollgate were fantastic in every way. They were friendly, helpful, patient and provided excellent service adapting to our ever changing schedule with no complaints at all. The rooms were great and the cleaners did an excellent job! The staff helped in... More