We stayed at the Moat House hotel on the pm of the 16th Sept . it's location to Alton Towers was the only motive for booking a hotel in this area. As i only booked our room on the day that we were due to arrive the staff were very helpful & i managed to hagle one of the suits... more

I stayed here with my wife and 2 daughters (9 and 6), not anything bad to say really. Reception was fast and efficient, swimming pool etc well worn but as its a not only for hotel guests gets busy at the weekend. Ate at Frankie and Benny's a 2 min walk away. We had a family room with bunkbeds overlooking... more

i booked 2 rooms probably 3 hours before arrival, due to a last minute change of plan. I arrived and checked my colleague in as well due to us needing to rush to a meeting. It all went down hill here, the receptionist told me my colleague had cancelled her room, i protested this was impossible as she didnt even... more

Stayed here recently and should have listened to the reviews re noise , it was the noisiest hotel I have ever stayed in , the air conditioning made a serious racket and looked like it was prehistoric , breakfast was poor with hot buffet not well attended and food left too long and some products missing and not replaced by... more

Great price for 2 rooms on a weekend trip to Alton Towers. Big clean and decent rooms, its all looking good. The immediate area was very 'The Office' and reminded us of retail park hell, but hey, we were only staying close to a theme park... Went out for dinner, average stuff, tired so off to bed around 10.30pm. It... more

I stayed during a business trip. The hotel was as expected according to the price. As a guest I was turned away during lunch from the hotel restaurant, this was due to a conference taking place and the staff said they were to busy to serve me. It was nice to have pool and gym facilities although they were very... more

Comfortable and great size family rooms! We thoroughly enjoyed our stay, the staff are great! more

The hotel looks impressive from the outside. Well appointed foyer, bar and restaurant. We were shown to our room which could only be described as a small function room converted to a family room with fold down beds. On close inspection the pillow cases were dirty, the window didnt close properly and there was an obvious layer of dust on... more

Recently visited this hotel with my partner and overall was happy with the hotel. As with most people that i think stay there we chose this hotel due to how close it is to Alton Towers. The hotel is in a good spot just off a retail park so as you would expect there are plenty of places within walking... more