From the phone call with the reservations manager, through to the reception at Reception, the staff in the spa and our own butler - everyone was amazing. My advice to you is to spend a little extra and stay as good as you can afford, it's not everyday you have a butler. The spa is excellent, don't shy away from... More

I stayed here for one night on business for a meeting the next day. I arrived in the dark when it was snowing. The signage for the hotel is good from the main roads and I found it easily- I have more trouble loading the car park as the hotel grounds were very poorly lit at night - but I... More

We arrived to friendly staff greeting us from the taxi and then our room was upgraded to a suite which was spacious and comfy with a huge bathroom and shower. The spa facilities were outstanding and well worth it. We used these everyday. The restaurant was delicious for a meal, as was breakfast with a good menu. Can't wait to... More

Interesting the last reviewer thinks as I do. This just is not up to 5* standards. Worn dirty dining furniture. worn rusty shower screen edges. side of bed greasy. comfy bed though. erratic heating air con and cold on arrival. The dinner we had was good and staff excellent so no quibbles there. Breakfast was also good. prices excessive especially... More

My friend and I decided on a girly shopping weekend in Bath and fancied a little luxury thrown in for good measure!! I did my research and mainly due to the Spa facilities I decided to book the Macdonald Bath Spa Hotel. I managed to get a good price (£200 each for 2 nights bed and full english breakfast) and... More

The gardens are lovely although the footpath need attention. checkin was fine and the concierge very helpful. View from the garden room was great but the room was disappointing for a 5 star; the ageing armchairs had long term grease stains on the arms, the sealing strip on the shower panel was brown with dirt and the bathroom vent was... More

Great hotel, fab room, truly superb service, and excellent pool and spa for relaxing in (pool too small for proper fierce swimming). Thoroughly recommended as a comfortable, indulgent base for visiting a great city. More

We stayed for one night at The Bath Spa Hotel in October 2011 and had a great time. We travel a great deal and stay in a lot of great hotels. We had a very smooth experience from the start from being greeted at the door and our bags whisked away for us to a delicious meal in the restaurant.... More

Odd start to our stay. A barrier has been erected across the drive: visitors/guests sometimes forget to get card from reception and end up blocking the drive. Rather frustrating. Our first room was nice, but had a lengthy walk and set of stairs to it. However, the room was cold and the heating didn't work (just made a noise). The... More