Seriously wonder whether we stayed at the same hotel as some of the other reviews! We had a really enjoyable long week-end, with excellent service which was very considerate, and outstanding three course meals in the dining room on the Friday and Sunday. The menu provided a really good balance of different meals, the food was delicious, service was very... More

The good - the house is a lovely old listed building, with lots of character. Also the staff were genuinely nice and considerate. Food at the restaurant also very decent. The bad - a very cold room with the heating rarely turned on. Not communicating to us that the restaurant would close early when we arrived a little late, and... More

Pleasant enough rooms . The trouble started in the evening with the meal and the service provided by the young staff. Incorrect meals brought to table, meals cold, no wine glasses, etc, etc' etc. Not their fault necessarily that there was no senior management present, but there was nobody there who had any authority or no-how to rectify the catalogue... More

Location great, rooms quaint, totally let down by the evening meal. Started off well with a pleasant first course then things went down hill. They brought out the wrong meal for one of us whilst two of us ending up sending our food back as it was not hot enough.(as an aside the portions were pathetic). Waited half an hour... More

Convenient setting and parking but the staff appeared surly. They refused to carry bags up several flights of steep stairs which were covered in very worn carpet. The shower did not work and the breakfast was only adequate. We did not book dinner because there was no menu in evidence. It was overpriced and very disappointing. More

We were only visiting Ludlow for the day as we live in the Beautiful town of Shrewsbury (plug). We have been meaning to have a meal at Dinham Hall and were not disappointed with our lunch. We had the best steak and chips we have had in a long time, simple but excellent. Good atmosphere and the staff were friendly,... More

The hotel is well placed in the centre of Ludlow with private parking. After checking in we were taken to our room which was on the top floor ,no assistance was offered with our luggage. On our way to the room we noticed threadbare carpets. Our room was the Mortimer room 8 which was spacious with excellent views, but cold... More

This hotel is situated really conveniently by the castle in Ludlow with off road parking. The welcome was friendly and the staff helpful and pleasant. Room was comfortable and well equipped and the bathroom was kept stocked with good quality shampoo etc. I would have liked biscuits with the tea/coffee but my wife didn't mind so take your pick. Breakfast... More

A magnificent example of an English Country House Hotel, a great staff, outstanding cusine and what a location! More