I am currently visiting for a conference. The Old Hall where the conference is held is beautiful with original features and the staff are pleasant and helpful. Daytime snacks include home made biscuits, fresh fruit and ice-cream as well as the usual hot and cold drinks. Unfortunately the room I have been allocated is definitely tired and dated. The shower... More

Myself and my partner have just returned from a two night stay at this fantastic hotel.The hotel is located only a short bus ride (or a twenty minute walk for the more energetic) from the city centre. Staying at this hotel was an all round fabulous experience.The room was lovely,clean and tidy, the buffet breakfast was the best we have... More

Stayed here with work as I could not be accommodated in my usual hotel in Sheffield. The room was clean but tired Gym very tired and the pool in very much of a refurb. My main problem was the evening meal. Work had booked me an evening meal so I selected on of the special meals which was Duck Casserole... More

Booked a family suite several weeks in advance ahead of a wedding on 11 May . Try to check in but were told we were apparently a no show. They had incorrectly reserved the room for the night before despite confirming the correct day by email. Very disappointing given the prior confirmation. Helpful lady at reception managed a good recovery... More

We stayed here for one night - 12 May 2013 on a Travelzoo package - dinner bed and breakfast and bottle of champagne for £85, which we thought was excellent value. When we arrived reception told us the champagne was waiting in our room, but the bottle turned out to be ordinary sparking wine and not champagne. We were minded... More

Visited here on 12th May 2013 for anniversary and birthday night away. We booked with Travel Zoo for DB & B inc bottle of fizz in room for £85.00. The room was large and well decorated, spotless infact. The staff were very friendly and helpful. The food was lovely, although a set menu, there was choice to suit most people.... More

We visited Kenwood Hall Hotel because we were offered complimentary dinner, bed and breakfast as a result of a terrible experience at Horwood House Hotel, The day before my husband telephoned Reservations who confirmed dinner was included. When we arrived it took a while for the receptionist to find the booking. She was unclear as to whether dinner was included... More

The place is really good!* I was surprised as a lot of the reviews are poor but apart from the decor not being brand new- it's really good value for money! For £65 we got- - a huge room! Massive! With a big bathroom. Two arm chairs on the living room bit - free Internet - easy to get on... More

Unfortunately, the phone calls beforehand were left unanswered when I tried to check details. Arrival was good and the staff were pleasant and helpful. The room was on the fifth floor and was very large. It was in need of redecoration: the windows opened but the catches were either missing or rattled. The back cushions for the settee were completely... More