We have just got back today from a wonderful night at the best western cutlers hotel. My partner and I originally booked a standard double room but were upgraded by the lovely lady on reception last night... I forget her name but she was blonde. We had dinner in the bar and the steak and ale pie was just yummy... More

I had the misfortune of staying in this city centre hotel recently. Lift out of order (still), place smelled of burnt cooking oil/fat, tiny room with a double bed shoe-horned into it leaving no room for anything else, one single disposable plastic beaker. Very noisy with both late-night revellers passing along the alley in which the hotel is situated and... More

The lift still doesnt work and the staff dont care. I was on the 4th floor so thats up 6 flights through the staff quarters and up the back stairs to my tiny garret room. If it had been more than one night I would have walked out. Breakfast is in the bar so three to a table is a... More

Central location is excellent. Staff are great - friendly, polite and very helpful. Beds are very comfortable. Good breakfast. Lift ... Not working but our rooms were located on the first floor so it wasn't a problem for us. Very good value for money. Would stay again if I needed a based for a short stay in the City. More

We came to Sheffield for a night out on a Saturday night. The hotel was located centrally and the room was spot on for a short break. A huge bed and a perfectly fine bathroom was in the room. No noise heard from other guests even though was a Saturday night. Only down side....we were on the third floor and... More

We had a really great three nights stay, I was working at M&S over Christmas, and my partner came over from Crete to see me.I had rang and called in alot of other hotels, but found this one the most helpful, they gave me a good deal, not the cheapest but the staff and the place were absolutely worth it.... More

I booked my double room about 1 month in advance. On arrival at the hotel at 4pm on NYE we were informed that the lift was out of order! I was concerned about this as no one had rung to make us aware of this and I am disabled and struggle with stairs! The receptionist appeared unconcerned but did say... More

We had a great stay in this small but perfectly formed hotel. Exceptionally friendly staff and feel, superb value for money in a fantastic central location. We spent two nights over New Year and nothing was too much trouble. Super breakfasts, treated like royalty with one in our room. More

i attempted to stay at this hotel last year in april during the world snooker,having booked well in advance.upon arrival,i was informed that thier lift was out of order,and that me and 4 others were bieng shipped out to another hotel at thier expense.the manager explained that he was doing me a big favour as such,and that it was costing... More