Booked a night here with the kids to go Christmas shopping. Great price and loved the 5pm late check out.
Check in very smooth and staff very helpful and professional.
Great rooms nicely done.
Pool a great hit with the kids.
Breakfast serviced til 12 noon on a Sunday and lots of choice and hot chocolate for the kids.
We...
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Got a great deal on this hotel online and booked mainly for the late check out (5 p.m). Was extremely pleasantly surprised. Room was great, clean and very modern up to the Bose iPod dock (had my iPod thanks to previous reviewer). Had some issues finding the car park but reception staff were very helpful and overall all the staff...
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Many thanks for taking the time to write this very positive review. It is very pleasing to read your comments on the team and the service received at this is obviously a key focus in this hotel. We are looking forward to seeing you again soon at the hotel.
Kind Regards,
Antoine de Corson
General Manager
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Central high street location (next door to an IBIS hotel). I found the hotel difficult to find as Reading's one way system is a nightmare. It took me over an hour to travel just 3 miles and ended up in a bus lane, so I suggest you get the Sat Nav reference from the hotel (I phoned after an unsuccessful...
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Many thanks for your positive review on Novotel Reading. I am glad you enjoyed your stay with us.
As regards direction to the hotel, the postcode to be used for the car park is indeed not the main one of the hotel but the one we give in the "Location and access" page of our website. This leads directly to...
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We booked a last minute stay here for a Saturday night - the late check out (until 5pm!) on Sunday was a big bonus. The room was spacious and modern with a really cool bathroom, including separate shower and bath. The shower was like being blasted with a pressure washer, a little too aggressive for my liking. Good entertainment system...
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Many thanks for this good review. I am glad to read that you at a great stay at Novotel Reading. I have read your comment about the shower and this has been looked into by our Maintenance Manager. We are looking forward to welcoming you again at Novotel Reading.
Kind Regards,
Antoine de Corson
General Manager
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Got an excellent deal for the room on-line which made it very good value. Hotel was clean and comfortable with friendly, helpful staff. It is very central and near to the train station/accessible from the motorway. Breakfast was good overall, though the tea was absolutely vile. The pool and gym facilities were perfectly pleasant, though there really should be drinking...
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Many thanks for taking the time to write this review. I am glad to see that you enjoyed your stay and particularly that your feedback on the staff is very good. As regards room temperature, we had indeed a couple of issues in the last 2 weeks with the system being a little slow to adapt to large changes in...
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Coming on a business trip requires that all hotels have a decent WIFI and Broadband Service. Therefore staying at a 4 star like Novotel, this was the least of my concerns. Everything was excellent about the hotel, location, room service, cleanliness, sleep quality. However by the time evening rolled, there was no WIFI (it actually went down and maintenance is...
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Many thanks for taking the time to write a review on the Novotel Reading. I am grateful for all the very positive comments about the hotel and would obviously like to apologise for the issue you encountered with the internet access.
I would like to explain quickly what action is taken to change the situation:
The wifi coverage of the...
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Location is convenient - it is close to the railway station on one side and to Oracle shopping center on another side.
Room is big, well furnished, everything is new and clean. There is tea and coffee making facility in the room. There is a shower and a bath in the room. WC is separate from the bath and shower....
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This was my second stay there and not the last one.
Room was nice and clean (however I could use a power socket, if it would be any closed to the bed), with great brekfasts.
Of course the location of the hotel is very good : in the center of Reading.
The only thing that I could complain was the...
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Many thanks for taking the time to write this review. it is always a pleasure to receive good feedback. As mentionned in my email regarding wifi: our new system installation will be finalised by Friday this week (27/01/12). We are looking forward to welcoming you again soon.
Kind Regards,
Antoine de Corson
General Manager
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