We stayed here for one night as part of a weekend getaway. Sadly, the hotel website makes this look like a modern and stylish hotel. It's not. The room we had was outdated with a very old bathroom. Yes, there is a lake in the middle so that's quite nice but it was starting to flood our balcony so our... More

My partner and I stayed the night through a groupon deal. I have to say we think the reviews are a little unfair. Our bedroom had a balcony which look looked out over the lake, it really was beautiful. The rooms were nice, and the bathroom was too. Our flush didn't work properly but if you gave it some welly... More

I arrived late and needed some dinner. I was told that the kitchen will not take orders after 21.30. I mentioned that there were eight of us staying and they would not all make the 21.30 deadline. They were good enough to wait for us all to arrive and order. The food was pretty good. I had a suite and... More

Purchased a one night stay through Groupon. The location is fabulous and the staff so kind and helpful. Couldn't fault the food, breakfast was buffet style but chef on hand to cook fresh eggs and special requests. This hotel used to be top quality in the area but the development of Reading river central area has left it a little... More

Was a bit worried on reading previous reviews and seeing picture but am very pleased to say we was pleasantly surprised. Upon check in we was informed that we would be upgraded to a suite at no extra cost which we was very happy about. The check in process was very quick and we was given directions to our room.... More

Attended and stayed overnight for a wedding. Variation in prices paid by guests so beware and shop around. Hotel is in a beautiful location and the rooms have amazing views over the lake. Massive potential here everything just needs some DIY TLC almost as if it has been let go. Staff are amazing, very attentive and food lovely, couldn't fault... More

After reading the most recent tripadvisor reviews, we were really worried about our stay here. Luckily it wasn't nearly as bad as we had feared. We also stayed here via a groupon, which seemed extremely cheap for a hotel stay. The groupon website hadn't registered our booking but the lovely receptionist sorted it out immediately. Guess it was lucky they... More

Me and my partner came here last year as part of a Groupon deal. I don't know whether they gave those of us with a groupon voucher the worst rooms but the hotel was in poor condition. Its a real shame as the setting is beautiful and the lake looks great. Receptionist seemed a bit bored and short with us,... More

Stayed here on a sunday night - all very quiet and so can't really judge service etc. Receptionist was very friendly and helpful - and being a Sunday night she seemed to be doing everything and very happy to oblige our requests We had a nice big room - but found out later the walls are paper thin......so we didn't... More