We stayed for one night on 24th November 2011 . On arrival there were two lads on reception one being the manager. for both these lads it was their first day in the job. They were both very friendly. The first room that we were given was extremely cold as the heating had been turned off, also the bathroom was... More

Chose for its proximity to the University. Arrived late and too tired to complain. Shower was not cleaned properly and I would challenge anyone to have a shower as the temp was so variable even when you think you've set it. The windows were dirty as well as worn. Left early next morning. Reception asked how was my stay. I... More

We booked this Travelodge as we were attending a wedding nearby. On arrival, we were faced with a mountain of dirty laundry next to the reception, then shown to our room- this was filthy! It smelled extremely damp and musty, the windowframes were covered in mould, the bathroom was appalling! We immediately complained and were moved to another room which... More

We booked two rooms for one night at the Whitley Travelodge in Reading. Having stayed in a number of travelodge rooms before and been extremely pleased with the quality and price, we felt that unfortunately this particular travelodge did not meet the same standard. One room had a wet patch on the floor throughout the duration of the stay. We... More

Arrived to a packed car park (always a good sign) yet hotel was dead. The lady could not find my booking as she was having problems with her administration systems. The room was very cold on arrival and the walls had marks all over them, it felt like the hotel did not care about this shabby interior or standards. The... More

We stayed here recently to visit our son and were bitterly disappointed with the accommodation. However, you could not fault the staff.... they were superb! We asked for extra pillows, and the gentleman on reception obliged. He was delightful, as was the lady who was so warm and freindly. I feel sorry for the staff who work here, as they... More

On arrival we were asked if we had booked online and if so could we give a rating of 8 or above - this was before we had even seen the room! The room was clean and spacious with flat screen TV. I decided to have a bath before leaving for our dinner reservation and it was a nightmare to... More

This was my birthday weekend and friends and family were coming to stay of which one person is disabled in a wheel chair they had doubled booked disabled room and had booked all of our room on first floor (there is no lift) when confronted about this the man on reception phoned his manager who didn't care and even hung... More

We stayed here overnight literally as somewhere to sleep when dealing with family affairs in Reading. Our family room was actually quite spacious, and it was good for the children to have a separate single sofa bed and pull out trundle rather than a double sofa bed. We had to make up the children's beds ourselves, but all the bedding... More