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All 53 Reading hotels »

Hilton Reading

4.0 of 5
Drake Way, Reading RG2 0GQ, England
Amenities
Special offer
Reading Half Marathon
Ranked #6 of 53 hotels in Reading
4.0 of 5 stars 164 Reviews
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164 reviews from our community

What travellers say about this hotel
  • Very good(11)
  • Room service(7)
  • Underground car park(6)
  • Housing estate(4)
  • Buffet breakfast(4)
  • Extremely comfortable(3)
  • Spotlessly clean(3)
  • New hotel(3)
  • Wide choices(3)
  • Would highly recommend(3)
Traveller rating
    83
    61
    12
    7
    1
Only show reviews for Family (30) | Couples (51) | Business (58)
Date Rating
samantha_bax
Plymouth, United Kingdom
Senior Reviewer
10 reviews
11 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW

You know that your stay is going to be good as soon as you walk into the lobby. Its clean, bright, crisp and modern and there is always a friendly face waiting to greet you at the reception desk. The bed is very comfortable, the shower and toiletries are good and the corridors seem to dampen the noise more effectively... More

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rarediamond20
Headley, United Kingdom
Senior Reviewer
7 reviews
8 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW

A group of family members stayed here for one night - 11th February. We have chosen this location as it was central for all attending to get to. Some from Cardiff, Shropshire, London, Hampshire. I booked though central bookings which was very good as we required one accessible room for my Mother In Law and had requested that all rooms... More

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bobcat8400
Reading, United Kingdom
1 review
1 helpful vote
2 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

I have lived here for a few months as I relocated from Germany to England and for a quick stay this hotel is tolerable. I have stayed in better and worse places. The frustration comes from a stay more than 5 days, and the challenges and headaches come from relying on Hotel services. The staff are friendly without a doubt... More

Was this review helpful? Yes
Kevin_Byrnes, Director of Operations at Hilton Reading, responded to this review
13 February 2012

Dear Reviewer, Thank you for taking the time to review your recent stay with us at the Hilton Reading on Tripadvisor.co.uk. It is our aim to ensure our guests experience professional and personalised service throughout their stay however long you are with us. I am disappointed to read the comments regarding the consistency of service within the hotel and the... More

lakrav
New York
Senior Contributor
25 reviews
12 helpful votes
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Not sure how old the Hilton is in Reading, but everything looks new. I am still here while I am writing this but so far the front desk staff have been very friendly and helpful. Had lunch at the bar yesterday and it was good. Depending on your needs it is a bit out of the way, but there is... More

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Kevin_Byrnes, Director of Operations at Hilton Reading, responded to this review
1 February 2012

Dear Reviewer, Thank you for taking the time to provide feedback on your recent stay with us here at the Hilton Reading on Tripadvisor. Your remarks about the Hotel and the staff are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful... More

Takashichamp
Gravesend
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

My Wife & I booked a weekend break at the Hilton Reading and had a lovely time. The hotel looks brand new, rooms were classy and well equipped. We upgraded the room to a deluxe on arrival for £15 per night which was not really worth it as the standard room was exactly the same just we had bath robes... More

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Kevin_Byrnes, Director of Operations at Hilton Reading, responded to this review
1 February 2012

Dear Reviewer, Thank you for taking the time to provide feedback on your recent stay with us here at the Hilton Reading on Tripadvisor. Your remarks about the Hotel and the staff are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful... More

Lexy_Essex
Essex
Senior Contributor
24 reviews
14 helpful votes
5 of 5 stars Reviewed 29 January 2012

Stayed in a couple of Hilton hotels, and this is by far the best. I stayed just the one night. Its fairly new, so rooms are well presented, comfortable, good shower. Breakfast was fairly good for a buffet, nice coffee. Staff were all very professional and friendly. All in all very good. Its location is out of town though, so... More

Was this review helpful? Yes
Kevin_Byrnes, Director of Operations at Hilton Reading, responded to this review
1 February 2012

Dear Reviewer, Thank you for taking the time to provide feedback on your recent stay with us here at the Hilton Reading on Tripadvisor. Your remarks about the Hotel and the staff are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful... More

W9eve
London, United Kingdom
Reviewer
3 reviews
12 helpful votes
4 of 5 stars Reviewed 26 January 2012

We had a lovely over night stay at the hotel. As mentioned in a previous review the Hotel is fairly new so rooms and restaurant are in excellent condition. I used the gym, swimming pool, and sauna which were all clean and to a high standard. My only complaint was when we went to order dinner in-room, both my first... More

Was this review helpful? Yes
Kevin_Byrnes, Director of Operations at Hilton Reading, responded to this review
1 February 2012

Dear Reviewer, Thank you for taking the time to provide feedback on your recent stay with us here at the Hilton Reading on Tripadvisor. Your remarks about the Hotel and the staff are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful... More

Niels v
Evergreen, Colorado
2 reviews
5 of 5 stars Reviewed 26 January 2012

Have been traveling to Reading on a regular basis for the last 11 years and just about stayed at every hotel there including Malmaison, Penta, Madekski, the George, the Rainbow and the old Renaisssance with its 75 year old matresses that would ensure a trip to the chiropractor. I like the Malmaison for its character and the fact that it... More

Was this review helpful? Yes
Kevin_Byrnes, Director of Operations at Hilton Reading, responded to this review
1 February 2012

Dear Reviewer, Thank you for taking the time to provide feedback on your recent stay with us here at the Hilton Reading on Tripadvisor. Your remarks about the Hotel and the staff are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful... More

Kendal_UK
2 reviews
3 helpful votes
3 of 5 stars Reviewed 21 January 2012
2
people found this review helpful

A better than average UK Hilton, mainly because it's only a few years old. The staff are friendly and reward loyality with upgrades and gifts. Some sloppy service, particularly with room service breakfast can be expected, but on the whole was ok. Parking can be an issue as the underground carpark often fills up when the hotel hosts functions (most... More

Was this review helpful? Yes
Kevin_Byrnes, Director of Operations at Hilton Reading, responded to this review
1 February 2012

Dear Reviewer, Thank you for taking the time to provide feedback on your recent stay with us here at the Hilton Reading on Tripadvisor. Your remarks about the Hotel and the staff are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful... More

Kelly_e_n
Reviewer
3 reviews
17 helpful votes
4 of 5 stars Reviewed 15 January 2012
4
people found this review helpful

Let me start by telling you how pleased I am to tell you that the management team of this hotel really care about your experience. The staff are all very friendly and pleasant to speak to and all seem to want to provide an excellent service. Please read our whole review. We arrived quite late on friday and the restaurant... More

Was this review helpful? Yes
Kevin_Byrnes, Director of Operations at Hilton Reading, responded to this review
23 January 2012

Dear Reviewer, Thank you for taking the time to provide feedback on your recent stay with us here at the Hilton Reading on Tripadvisor. Your remarks about the Hotel and the staff are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful... More

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