Booked a cell room because of the experience even though it was £304 for the night! When we arrived it looked beautiful - cannot fault the appearance & beauty of the place. Problem was the price of what you actually got. The staff never smiled, very morbidly dark welcome. Me & friend walked up to entrance with large suitcases and... More

My company had arranged a conference at this hotel and 3 of us stayed the night before, Monday 13 May 2013. Difficult to find entrance due to satnav meltdown although easy to find actual hotel but we had also booked parking. More signage would have helped. Fantastic building, helpful staff and good venue for conference. Niggles only minor but being... More

I stayed at the Malmaison Oxford over the May 2013 bankholiday weekend. Firstly this hotel is in a fantastic location for exploring the city and is a very impressive building. The interior is beautiful, slick and quirky with the original cells and stairs etc. Our room was very well appointed and comfortable. The down side is the situation of the... More

I tried to book a room for myself and my disabled relative for dinner, bed and breakfast for two nights in June. I had to telephone the hotel to make sure they have the appropriate equipment for my relative's needs. I got an automated option and was put through to a receptionist who answered my questions about disabled facilities then... More

Hotel has an excellent location walking distance from the train station and city centre; there are also bus stops outside if you are going further afield. The hotel grounds do have bars and restaurants, but the roof top bar was closed even though the weather was great??. The reception is dark and there are 3/4 reception desks with chairs, there... More

Stayed here as the Old Bank was full.... Overall rather disappointing... Whilst the renovation is interesting and it's good to see the old buildings brought back to life, it does remain a gaol and therefore rather dark and gloomy... To start at reception... Low desks and seats... not ideal: it makes the space cramped - checking in and out is... More

If this is how prison is, then arrest me! Such a quirky hotel, fabulous that all the old doors from the prison are still there....bars on windows etc. Did not eat dinner, but the breakfast was awesome..... Stayed here on our wedding night......well, its like the start of a prison sentance!!!! LOL

Having stayed at other Malmaison hotels, we wanted to stay at Oxford. When the lift doors opened we were delighted to see our room was in the main prison. Beautiful room made out of 3 cells. Large, comfortable bed. Bathroom had a roll top bath and a large shower. As none of the windows opened, we attempted to use the... More

The following is an e-mail I sent to the hotel: I spent the nights of 3&4 May in Room 411 in the new wing. It was a long time since I had enjoyed a hotel stay as much. The quirky hotel in a superb location offered everything we like in a city centre including informal but respectful and discrete service.... More