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Malmaison Oxford Castle

3 Oxford Castle, Oxford OX1 1AY, England
Hotel amenities
Ranked #9 of 54 hotels in Oxford
4.0 of 5 stars 634 Reviews
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634 reviews from our community

What travellers say about this hotel
  • Cell room(20)
  • Very good(20)
  • Roll top(13)
  • Car park(12)
  • Old prison(11)
  • Great location(10)
  • Sunday nights(10)
  • Other reviewers(8)
  • CUSTOMER SERVICE(8)
  • Short walk(6)
Traveller rating
    260
    185
    105
    58
    26
Only show reviews for Family (39) | Couples (396) | Business (82)
Date Rating
MissloveIbiza
Essex
Contributor
15 reviews
42 helpful votes
1 of 5 stars Reviewed 15 February 2012 NEW

Firstly I will start my review with a couple of the positives as, despite our bad experience with this place, I am still able to appreciate the good parts. The hotel itself is very quirky and quite beautiful. We had a cell room which felt luxurious and clean and was a very good spacious size. The bed was amazingly comfortable.... More

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bodgejob
didcot
Contributor
12 reviews
4 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

Stayed here for one night in January and found the whole experience to be luxurious and atmospheric. The fact that the hill on the castle next door was the place of execution for the old gaol really added to the spookiness of the place. The room was very plush and the rain-shower in the bathroom was a nice touch. Ordered... More

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spodling
spodling
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW

This hotel is stunningly different but wonderfully comfortable. Stayed in superior room, so two cells big for the bedroom and one cell big for the bathroom. Lots of nice touches and the best breakfast in bed type service in any hotel - a proper picnic basket full of stuff. Had dinner in the restaurant - that was nice too. Decent... More

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textlad
UK
Senior Contributor
22 reviews
37 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW

We first visited Malmaison four years ago and have wanted to go back ever since. Having managed to get someone to look after the kids we booked in for a romantic pre-Valentine's weekend away and the hotel did not disappoint. It was even better this time around. We stayed in a cell room on an excellent dinner, bed and breakfast... More

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mobilelisa
Weybridge, United Kingdom
Senior Contributor
21 reviews
19 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW

I have stayed twice at the Malmaison in Oxford. First time was wowed by the quirky rooms and unique hotel.. stayed there with my husband on a weekend break and for this I would highly recommend the hotel. This time however, I went back with colleagues for work, including our board meeting which was held in the hotel.. bedrooms still... More

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Mark McSorley, General Manager at Malmaison Oxford Castle, responded to this review
14 February 2012

Dear mobilelisa, thank you for your review, I am very happy that we have made you a fan of the Oxford Mal. We are currently scheduling to do some refurbishment to the hotel and lighting is a main aspect we will be looking at. The chef is currently working on creating a new menu for the Brasserie for all areas... More

Andre G
Worcester
Reviewer
5 reviews
5 of 5 stars Reviewed 11 February 2012 NEW

I love this hotel, this is my third stay. It's well appointed, trendy, great food, nice drinks. I'll be back again... More

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Mark McSorley, General Manager at Malmaison Oxford Castle, responded to this review
14 February 2012

Dear Andre G, thank you so much for the quick review, see you soon for your 4th stay! More

spicyhippo
London, United Kingdom
Top Contributor
78 reviews
75 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW

Stayed for 1 night. Room was nice and comfortable. Interesting hotel formally a prison, the corridors and landing area are really quirky as are the cell doors which lead to the converted rooms. Breakfast was good but service at breakfast was questionable, they stopped serving at 10am and at 9.50 I felt I was being rushed to order which I... More

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Mark McSorley, General Manager at Malmaison Oxford Castle, responded to this review
12 February 2012

Dear spicyhippo, thank you for taking the time to place a review, I delighted to see that overall you enjoyed your stay with us and I look forward to welcoming you back to the Oxford Mal again soon. I do apologise for the shortfall in service at breakfast, I can assure your comments have been addressed and this won’t be... More

Seb G
London, United Kingdom
1 review
5 of 5 stars Reviewed 8 February 2012

We did not stay in Malmaison, but we want to notice somebody from this place. Jackie on reception is a living star, he showed to us the hotel and possibilities of this place (special rooms ;) ) plus he helped us with a taxi, and gave us a great advise about Oxford and places within. We would like to thank... More

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Mark McSorley, General Manager at Malmaison Oxford Castle, responded to this review
11 February 2012

Dear Joan & Seb, thank you for your review, though you did not stay with us I am glad that Jacky was able to help you find suitable accommodation, I remember that it was very cold that night so it saved you a lot of time looking for a place to stay. I look forward to your first stay with... More

Miami01
Contributor
14 reviews
5 helpful votes
3 of 5 stars Reviewed 7 February 2012

We stayed here for two nights will my children, who loved The thought of staying in "jail" the rooms were very nice.. And the bar was really nice too.. But breakfast was a whole different story.. "bad" is being Nice!! We ordered 2 coffees and 2 hot chocolates which When they arrived some 15 minutes later they were not even... More

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Mark McSorley, General Manager at Malmaison Oxford Castle, responded to this review
11 February 2012

Dear Miami01, thank you for your review, I am very pleased that you enjoyed our unique hotel, it is very different to other hotels in Oxford and we would like to think that it can cater for all types of guests. I am sorry that breakfast for you was not of the usual high standard, I can ensure you that... More

eve-boots
Essex, England
Senior Contributor
25 reviews
25 helpful votes
4 of 5 stars Reviewed 6 February 2012

We had a one of the converted cell rooms and it was lovely, but we had some problems with the heating but we were provided with a plug in radiator. The room had sealed windows so there was a vent that seemed to just be chucking in cold air all the time - we plugged it up with paper which... More

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Mark McSorley, General Manager at Malmaison Oxford Castle, responded to this review
11 February 2012

Dear eve-boots, thank you for your review on Tripadvisor. As you mentioned, there is a natural air vent that circulates air from outside, this is a legal requirement if the room does not have windows that open, though the vent does switch off at night to ensure a comfortable night sleep. My apologies for the bathroom flooring being cold, with... More

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Malmaison Oxford Castle Also Known As

  • Malmaison Hotel Oxford
  • Malmaison Oxford
Address: 3 Oxford Castle, Oxford OX1 1AY, England

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