Staying at the Randolph was a lovely experience, Enjoyed afternoon tea, amazing evening meal and feasted again at breakfast time. Service was very good and our room was luxurious. Friendly, relaxed atmoshere in which one can really unwind.. Loved the stairs, the carpet, the decor and pictures in the restuarant...!! Delighted to find that Macdonald Hotels support the charity Blythswood... More

Great hotel with very helpful and pleasant staff, didn't come across a single one who let team down. Particular thanks to Emily who recommended the best way for 3 of us to share adjoining rooms and her suggestion was spot on. It was worth paying the extra for a prime room so that we could sit in bay window, enjoying... More

Just returned from a fantastic weekend break at the Randolph, which was our first visit to this hotel and Oxford. The hotel is unique in every way. The staff at all levels are amazing, genuinely caring , happy and professional people who clearly enjoy looking after their guests. When we booked we upgraded to an Executive room which had recently... More

I am not often inspired to write reviews on this website, but the service I experienced during my recent stay at the Randolph was so marvelous that I feel compelled to do so. The staff went out of their way to be helpful, courteous and polite, The concierge, the restaurant staff, reception and the spa beautician all deserve a special... More

The Macdonald Randolph hotel was a truly unique experience for me. The first thing one notices is the lobby. It's not huge or grand in the sense of a typical five-star hotel but it's got a quaint charm that would be unrivalled. From the concierge to the receptionist, everyone you see sports a smile. No matter the time of the... More

We returned for another January birthday visit. We found the standard continued to be Excellent in all categories. We enjoyed a delicious Full Tea on the first day. Excellent Value and service. The quality of food in the restaurant and presentation is even better than before. With a package of Dinner. B + B it is superb value. More

From start to finish nothing was too much trouble,it was a great experience all round, from making the booking to leaving all of expectations are not just met but exceeded! The request for our booking were organised and we received a timely confirmation. We were greeted by name on arrival how they new my name still baffles me. Our visit... More

Stayed here for one night with my wife to celebrate a significant birthday. Great location opposite the Ashmolean Museum and a good room. We were staying what looked like a new part of the hotel and we weren't disturbed by noise even though the street below looked very busy. Obviously it is very expensive - its bad enough that the... More

After reporting a few problems with our original room - the duty manager - William - responded immediately and changed our room & was hugely apologetic with regards to another problem - this was very refreshing given that the hotel was busy and very large. The reception staff and duty manager were wonderful and their response really changed our initial... More