On arrival in my room there was a lot of dirt ( hairs, plastic) on the floor. The staaf promised to clean rightaway or I could get another room. Since we planned out to get dinnet, I suggested the former. After dinner the room was not cleaned. No apologies were given and of course, the day staaf was to blame.... More

I've only just arrived here and one of the first things I find out is that they want to charge nearly £20 for wifi when I'm here for several nights. This really bugs me and (a) ensures I won't stay again and (b) that I will not be putting any more on the bill than the basics which are charged... More

I have stayed here a dozen times for one/two night stays for work purposes.The executive rooms are a fairly decent size, relative to other hotels that I've stayed in within the same price bracket. The beds are big and comfortable. The main disappointment is the bathroom. They are quite dated and the showers are very week. Another downside is the... More

My partner and I decided to have a night away from our little one and picked Nottingham as it is a vibrant city and my other half loved her time at uni there. We have stayed in other hotels in the city before but booked this through lastminute.com as one of their secret hotels. We really wish we hadn't! We... More

Stayed the night 1st June 2013 for the Rod Stewart concert at Capital FM Arena nearby. Upon arrival felt slightly disappointed on no car park but was informed of multi storey NCP opposite which was more than adequate and the hotel has valet and discount parking facilities. At reception dealt with very promptly and professionally and informed that we were... More

I chose this hotel based on 3 criteria, location, car park and restaurant and was not disappointed with any of them. I was going to opt for valet parking but as luck would have it I got a space right next to the valet parking! Result. Its a bit of a walk to the hotel, well in the howling wind... More

I can't say enough about how great everyone that worked at the hotel was. Laura was our reservations manager and completely sorted us out with an early check in. We had been traveling overnight after working a few 16 hour days in a row. She stayed overnight to greet us and make sure that all of our rooms were cleaned... More

We have just spent a night here and had to comment on the delightful attitude of every single member of staff that we met. The hotel is very central and our room with very nice with a modern bathroom. The staff could not have been more helpful or courteous whether it was carrying bags, arranging car parking or producing a... More

Really great hotel in a fantastic location! We booked a Park Plaza package as I've stayed in the past & had a great stay so had every reason to stay again with the added option of having a late checkout. The service we received was very welcoming & helpful, reception staff took the time to consider and accommodate all of... More