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All 59 Nottingham hotels »

Rutland Square Hotel

3.0 of 5
St. James Street, NG1 6FJ, England
Hotel amenities
Rutland Square Hotel
Ranked #34 of 59 hotels in Nottingham
3.5 of 5 stars 128 Reviews
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128 reviews from our community

What travellers say about this hotel
  • Car park(4)
  • Staff were friendly(4)
  • Very good(3)
  • Little dated(3)
  • First nights(3)
  • Room service(3)
Traveller rating
    23
    35
    31
    23
    16
Only show reviews for Family (9) | Couples (39) | Business (32)
Date Rating
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 May 2012 NEW

One night stay in Notts - hotel is ideally situated. Ongoing dispute with NCP meant that parking straight outside is no longer an option and the penalty for this is now £16.50 parking. Hotel for me is tired and dated - no A/C, signs of damage and vandalism - I love u had been etched into the paint in 1... More

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1 review
2 of 5 stars Reviewed 20 May 2012

When I walked into reception I was very pleased. It seemed lovely and the receptionist was very welcoming and friendly. I was a little dissappointed when I saw the room though, it was very close to the lift which kept me awake through most of the night whirring up and down. Our room was two floors directly above the entrance... More

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Boston, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 May 2012

Lovely comfortable clean hotel and good breakfast. Very central for shopping etc.. More

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Midlands
Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

But sadly you cant and as soon as you get out of the front of house view, it becomes a disappointment. I needed a single room for one night for somewhere to sleep only and at £40 room only, it was cheaper than a taxi home Reception staff excellent on check in and all staff i encountered were friendly. However,... More

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Shrewsbury, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 May 2012

Got to hotel, was very pleased looked lovely. Room was very clean. Breakfast good. Good location. But while having breakfast the staff, one man really was very rude not just to us to a few people. We were told check out was 12 but kept being told 11. Staff kept changing there mind. Such a shame apart from rudeness hotel... More

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Stafford England
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 23 April 2012

Very good location. Service was excellent and staff friendly. Overall first impressions of reception areas were good. Food in restaurant was very enjoyable. We ate in the restaurant on Friday evening and our waiter served us well, the meal itself was very tasty and piping hot. Breakfasts were good too, catering for all tastes. Although our bedroom was spotless we... More

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Simon Wilkinson, General Manager at Rutland Square Hotel, responded to this review
30 April 2012

Dear Guest, Thank you for your honest and constructive feed back from your recent stay with us. I am sorry that you found some negatives during your stay, but equally pleased that you also had some excellent experiences. Thank you for your kind words regarding the hotel team and I am pleased you enjoyed the restaurant and food. I am... More

North Devon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 23 April 2012

Having just returned from attending my nieces wedding at the above venue, I am writing to say how very impressed we were with the high standard of service received from all the staff. A lot of thought was given to detail and nothing was too much trouble. The food was first class. The decor in some rooms was a little... More

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Simon Wilkinson, General Manager at Rutland Square Hotel, responded to this review
30 April 2012

Dear Guest, Thank you for your recent posting on trip advisor, I am extremely pleased you enjoyed your stay and your nieces wedding. It was a pleasure to be able to hold the wedding here. I am glad you enjoyed the food and I will pass on your kind words to our head chef. I am also extremely pleased you... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

nice location, staff were helpful but extremely tired and needs more than cosmetic changes. Time to close down and refurb the entire schebang More

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Simon Wilkinson, General Manager at Rutland Square Hotel, responded to this review
30 April 2012

Dear Douglas, Thank you for your recent posting on trip advisor. I am extremely pleased to see that you found the staff to be helpful and hard working. You do not say whether you brought any of your concerns to a member of my management team during your stay, who would have been more than happy to discuss them with... More

Sheffield
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 22 April 2012

Great location but hotel needs refurbishment. Bedrooms are small and outdated with wallpaper peeling off and random screws protruding from the walls. The bed was really soft and had a dip in the middle so we kept rolling into each other. Bathroom again needs work, it seems a random mish-mash of fittings with toilet seat not staying up on its... More

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Simon Wilkinson, General Manager at Rutland Square Hotel, responded to this review
30 April 2012

Dear Guest, Thank you for your comments on trip advisor from your recent stay. I am very pleased you enjoyed your breakfast with us. I am sorry that you found isses within your bedroom, I will task my maintenance engineer with looking into these faults and repair accordingly. Once again please accept my sincere apologies. Kind Regards Simon More

Yorkshire
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 21 April 2012

We stayed from 13th - 15th April. It was a Xmas present. We had never been to Nottingham before so decided to give it a go. The hotel was fine although it took a bit of finding .The Sat Nav was no good and kept trying to send us down a no entry street but we eventually found it. We... More

Was this review helpful? Yes
Simon Wilkinson, General Manager at Rutland Square Hotel, responded to this review
30 April 2012

Dear Guest, Thank you for your recent posting on trip advisor. I am pleased you enjoyed your stay with us, I am glad you found the bed to be very comfortable and enjoyed the selection we have to offer at our breakfast times. I am sorry you were awoken by some late night returning guests, you do not say whether... More

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Additional Information about Rutland Square Hotel

  • Rutland Square Nottingham
  • Hotel Rutland Square
Address: St. James Street, NG1 6FJ, England
Price range (per night):* INR4,124 - 6,799

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Rutland Square Hotel
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