We stayed here for the Ice Hockey finals in 2007, and cannot fault the hotel for location. Right in the thick of it and a short walk from the excellent main square. The hotel itself is a little older than the newer Premier Inn's etc....but perfect for a few nights stay. The rooms are a good size, if a little... more

Awfull place. You will be greeted by the staff standing outside the front door smoking. The whole hotel needs knocking down. Our room was changed but still horrid. We were late for our concert and needed a bed so decided to stay as the sheets were clean. Everything is dingy, peeling, flaking and dirty. John said his breakfast was quite... more

all I can say is this is honestly the worst place I have ever stayed the room was filthy,smelly,cigerette burns on bedding mould all over bathroom toilet broken etc etc,our window opened up to dozens of pigeons with the inevitable mess that comes with them "not that I have anything against pigeons"infact they were friendlier than the staff Iam shocked... more

Myself and my 17 year old daugter arrived to hotel on 3rd November 09. I have never in my life stayed in such a run down, shappy hotel . Our room 303 was in very bad condition, damp patch and stained ceiling, window glass cracked and frame of window ready to fall out. Rust on bath, paintwork cracked and peeling,... more

Right, firstly, I want to point out that me & the wife paid £19.75 for our room at the Comfort, thats for both of us, not each, and that included breakfast! Basically we wanted a room for the night as we came to see an event at the Trent Arena. The hotel itself, needs a good renovation, im guessing its... more

I needed a place to crash for about 6 hours for a flight out of east midlands airport, so chose the comfort hotel, with rates at about 50 euros per night. The hotel is honestly a bit old and grimy, though the staff was super friendly and helpful. My room was very basic, a double bed, no air conditioning (just... more

Fantastic hotel right in the heart of the city centre, very clean room, good check in and very helpful staff, we didn't eat there as loads of restaurants nearby so can't comment on food, however everything thing else was no trouble and our stay was perfect. more

The hotel was easy walking distance from Trent Arena, shops, castle. Rooms were clean and spacious, staff were friendly. Great for a 1 or 2 night's stay, excellent value for money! more

Not as bad as I thought it might be considering the reviews here but it was still fairly average. The staff on the whole were decidedly miserable looking...comically so in fact. Got the best evil ever when we asked to leave our bags in their luggage room after checkout as the girl had to walk all the way over to... more