On arrival we were greeted at the door by a very pleasant Geordie gentleman in traditional shooting gear who took our luggage and showed us to our room after we checked in. The greeting from the woman at reception was not as welcoming sadly and within seconds of arriving I was feeling angry at the lack of courteousness and the... more

English Breakfast poor, in general the food not very hot. Had the carvery on sunday evening - food not hot so I sent it back, still cold when it came back, we declined to eat it, so chose something from the main menu, this was ok. Drinks were very expensive. food definatley poor value for money more

We have just returned from this hotel and have experienced a great three night value break (thanks to the Travelzoo/De vere Promotion). We were upgraded to best available room on booking and this was a Queen Suite with seperate bedroom, very large bathroom and shower room and even larger sitting/dining area. Views over the golf course and the forest area.... more

Wishing we had read the recent reviews, but did not think we needed to because we have had excellent previous stays at Slaley Hall! Oh dear! what a disappointment, which started from a very poor check in by an un-pleasant receptionist! We booked Hadrians Brasserie for Evening meal and were told we could eat from the buffet or the main... more

I was very excited about our trip to Slaley Hall as I had heard good things. When we arrived, slightly early, they let us check in, which was nice. I had booked a deluxe room, as the trip was a bit of a treat for us. On the whole the room was fine but not deluxe in any way. We... more

Spent three night stay - men were playing golf and ladies were there for a relaxing break. First night menu was very poor and the food was appalling. Second night same menu which we found to be unacceptable in a four star hotel - waited over an hour for starter which was eventually served at 8.45pm (table was booked for... more

Slaley Hall was not quite what we expected. It is not a country House hotel but rather a behemoth of a modern resort hotel consisting of a gigantic modern extension which unsympathetically overwhelms the old stately home. The room we were initially allocated stank of smoke and upon contacting reception we were promptly upgraded to a junior suite (which was... more

Having stayed at this hotel a number of years ago and been impressed by the standard of service we had high expectations of our two night stay. Unfortunately during this stay the hotel was changing over to a new booking/computer system and this seemed to be giving the staff a lot of problems. We ate in the Hadrian's restaurant (most... more

I had not stayed at this hotel for a number of years, and based on past experiences was looking forward to my stay. My room was pre-paid by my company, on my checkout the reception staff claimed they had no knowledge of the pre payment, food in Hadrians was fine apart from the wrong starter being served this was replaced... more