Arrived really late, (1am) Euan the night porter was so helpful, we stayed in room 11 which was quite noisy in the morning from the floor boards above, I mentioned this at reception Graig i think his name was!!and within seconds we were moved to another room (52) perfect!!! Really quite, total value for money :)))))

Very good place staff friendly stopped in room 10 noisey floorboards from room above room very clean good views from restaurant of lake Breakfast was very good we'll away from any main roads so no traffic noise

Arrived late, room was cold, woke early to freezing cold room, not what you expect but perhaps this is the price for a so called cheap hotel! Not impressed . The reception staff were friendly and welcoming but probably a corporate thing, they must smile or else

My partner and I stayed here overnight while exhibiting at the local antiques' fair. It must be a good 6 or 7 years since we last stayed at a Premier Inn and were pleasantly surprised at some of the changes. We stayed in room 41 on the upper floor overlooking the car park. We were slightly sceptical because we had... More

My boyfriend and myself stay in this hotel every couple of months as there is a love chinese restaurant round the corner and we find it so relaxing to drive over after work and spen a relaxing evening in the bar and then go for some food and then take some drinks to our room. The staff are very friendly... More

Stayed here for one night. On arriving the reception staff were wonderful and extremely helpful. Room was on the ground floor overlooking the car park but clean and as expected. We ate at the adjoining restaurant that evening, quick service and on the whole, the food was again, as expected from a restaurant of this type. The problems came when... More

When I booked three rooms for all my family, I was pleased to see the good rating but I began having concerns when I read the recent write ups saying that visitors were unable to sleep due to noise. We did not have any problems on the Friday night with noise, although we all turned up the heating when we... More

Staff were friendly and helpful and checking in and out was easy. The location is good - easy access and a great view of a lake with barges, swans and ducks. Breakfast was adequate. We suffered from creaking floorboards above, but it was not a major problem. Turning up the thermostat did little to heat the rooms as it kept... More

if offered room 6 refuse it!! no sleep at all due to creaking floorboards in the room above, occupant even turning over in bed resulted in this! hotel is aware of this problem yet do nothing about it!