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Premier Inn York - South West


Bilbrough Top | Colton, York YO23 3PP, England
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94% Recommend
4.0 of 5 stars 20 reviews
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By trip type
All (20)
[ Date ] [ Rating ]
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4 of 5 stars
bobzCumbria   1 contribution
cumbria
4 Feb 2010 | Trip type: Business, Solo travel New

i have signed up to trip advisor just to describe how good i find this hotel! I have stopped here 5 times over the last couple of years and constantly find the staff and the food very good. The hotel has all the usual benefits of a Preimer Inn, good parking, easy to book, good sized & clean room but... more

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3 of 5 stars
bionicgrasshopper   585 contributions
Oxford, United Kingdom
20 Jan 2010 | Trip type: Business, Solo travel

Stayed here for 2 nights back in January 2009. Firstly it was easy to find, which is important to me when travelling alone. Rooms are fine, spacious and clean with a comfortable bed. The service from staff was fine. However, the reason I give this just 3 out of 5 was because I found my room noisy from the traffic... more

Management response from
Premier_Inn, Online Guest Relations

Thank you for your review. We are pleased to hear that the service received during your stay along with our clean, comfortable rooms met your expectations. We are sorry that you were not entirely satisfied with the food served in our restaurant, your comments have been noted and will be duly followed up by the Management Team at our York...

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5 of 5 stars
GailKr   2 contributions
Northumberland
9 Dec 2009 | Trip type: Couples

We have just returned from a weekend in York to celebrate our wedding anniversary. We've used Premier Inns so are quite used to the format and chose the South West one because of an excellent £29 a night deal. What set this inn way above any others we've used was the friendly staff. Not intrusive but chatty if you wanted... more

Management response from
Premier_Inn, Online Guest Relations

Thank you for reviewing your positive experience with Premier Inn. It is so good to hear that your special stay with us was a good one and that the service provided met your expectations. At Premier Inn we strive for excellence and are keen to learn from our guests reviews how we can achieve and maintain this. Your feedback regarding...

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4 of 5 stars
rosanSomerset   2 contributions
somerset
6 Nov 2009 | Trip type: Couples

Stayed for 2 days whilst visiting family. Found the room to be very clean and comfortable. Well placed for visiting York. Staff very friendly and helpful. The breakfast was superb. Set you up for the day. Would recommend them. This is the third time we have used premier inns around the country. more

Management response from
Premier_Inn, Online Guest Relations

Thank you for your review. At Premier Inn we endeavour to offer the best value quality stay. We are pleased to hear that our clean, comfortable rooms and breakfast facilities met your expectations and your stay was a good one. Once again thank you for your review and continued custom, we look forward to welcoming you back to Premier Inn...

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4 of 5 stars
mikeforder   4 contributions
hertfordshire
29 Aug 2009 | Trip type: Couples

Stayed at the Premier Inn for 2 nights. Must say, not having used these type of places in many a year, was suprised how much they have progressed. Check in was nice and easy, room very nice, everything you'll need for a short stay. The only thing I would gripe about, was being on the main road from York -... more

Management response from
Premier_Inn, Guest Relations Advisor

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

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5 of 5 stars
ArmleyJayne   1 contribution
West Yorkshire
15 Feb 2009 | Trip type: Business, Solo travel

I had a work function to attend in York and needed a room for the evening. This Premier Inn was ideally located for me, loads of free parking and handy for York city centre. Room was really well presented, although i booked a single room i got a double bed! Good clean facilities. Loved being able to check-out at 12... more

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5 of 5 stars
UkAliceW   1 contribution
uk
14 Feb 2009 | Trip type: Business

We recently stayed here to attend a friend's wedding,and decided to make a girlie weekend of it, although the hotel itself is a few miles from York the receptionists were able to organise a local taxi company to take care of us,for the whole weekend. we spent the sunday shopping at the nearby designer outlet, which is a shopaholics paradise!!... more

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5 of 5 stars
ashleyrules   1 contribution
london
13 Feb 2009 | Trip type: Couples

We had weekend stay at York A64 as it was closer to where i needed to be i have used Premier Inn before and this is far by the best the food is exellent the staff was very polite and helpful i would definately come back. more

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5 of 5 stars
JuAnFeRnAnDo   1 contribution
Southampton, United Kingdom
9 Feb 2009 | Trip type: Couples

We went to york for a long weekend and had a surprisingly excellent stay at the York Southwest Premier Inn. Having not used Premier Inn before we were very impressed with the clean and spacious room, the amazing all you can eat breakfast which sets you up perfectly for the day and most of all the friendly nature of all... more

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5 of 5 stars
sleepingdragon   1 contribution
alnwick
21 Jan 2009 | Trip type: Family

We arrived and the welcome we recieved from the reception staff was fantastic, very informative and friendly, The children were spoken to and made to feel welcome. the bedroom standard was very high and even the housekkeping team were welcoming and interested in our stay. the restaurant staff were eficient and service was personised. overall we would welcome this hotel... more

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Premier Inn York - South West Also Known As

  • Premier Inn York
  • Premier Inn South West
Address: Bilbrough Top | Colton, York YO23 3PP, England
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