decent location, just outside city walls, and close to station; if arrive early enough, can get free parking - we had a disabled family member, so could park next to reception; car entrance is off Queen St, not Bloom St - this was not clear when we checked location initially, so watch out; staff very helpful and friendly - I... more

The hotel is great value and all the staff we met were helpful, efficient and friendly. We spent very little time in the room, but it was clean, comfortable and didn't feel as though we were forgoing the little touches you'd normally expect in a budget chain. We weren't lucky enough to get a parking space, but it was a... more

great location, friendly staff, comfortable rooms, close to all attractions all within walking distance, the hotel also has a nice restaurant which is not over priced, also managed to get a parking space at the hotel. more

The Premier Inn is a good choice for a city break, it is well situated for the city centre and the station. The staff are friendly without being overbearing, and everything was dealt with very professionally. The rooms were modern, clean and quiet. It is a bit bland in the way that chain hotels tend to be, but then if... more

Stayed here for one night only with my partner just to get away and visit York. This hotel is in the best location for visiting York...only a 5 min stroll into city center. Small car park on site which is free however there isnt many spaces and we managed to get the last spot! Reception staff very friendly and speedy... more

This place was very good. The room we had had some water leak issues, but the cleanlinesss was good. People upstairs were noisy and they gave us 1 night free. more

...there really isn't much to fault this hotel on. It was ideal as a base for exploring York with our young children. Well-situated, clean and good value for money. There were a couple of minor niggles with our rooms which were dealt with cheerfully and speedily. It's worth emphasising just how good the staff are - from my first contact... more

SUPERB LOCATION. STAFF TRAINED TO A COMPETITIVE STANDARD! Easy to check in! We just parked our car up for free and did our own thing. Short stroll from the heart of York. Didn't stay for breakfast, so can't comment - visited Costa Coffee though. Rooms well equipped, Lux showergel, tea and coffee making facilities. I think for the cleanliness and... more

This hotel is a 5-minute standard-pace walk from York railway station and situated close to shops and restaurants. The staff I met displayed an excellent combination of friendliness and professionalism and offered service with a smile. My room was very spacious and exceptionally clean. It was also tastefully decorated and furnished, giving the sense that it was a pleasant place... more