Dirty room, dirty bathroom with poor quality fittings. The toilet handle was loose and there were cracks in the floor tiles. Dust all over the bedroom! The place seemed to be manned by two teenage girls who although very pleasant were not very interested in the guests comfort. The only good thing about it was the breakfast. Very expensive for... More

I was a big fan of this accommodation and I would certainly stay again. It was the end of a five week 7 country trip so I was EXHAUSTED. When you pull up, it’s nothing too fancy…when you lug yourself up three flights, it’s nothing fancy. But I opened that door and the room was huge. Tea set on the... More

Having paid slightly more than I would do for a stay at this kind of property, i was expecting something slightly better than usual. I preface this review by saying I could have said and done something at the time but didn't so maybe this is a bit hit and run but it is totally honest. Very friendly reception and... More

I travel a lot on both business and pleasure and had reason to stay in York for eight nights from 20th April. I was researching in York's National Railway Museum (by day) and sampling the nightlife (in the evenings). York is an excellent city for both; the NRM is the most comprehensive railway museum in the world. I found the... More

Just got back from a 2 night stay here, and have to say we really enjoyed it. The hotel staff were amongst the friendliest and most helpful I have come across. The hotel is charming, and the breakfasts were delicious!

Had a few nights in this hotel and enjoyed it. We were on the top floor and there's 66 steps ! So if your not the fittest it's not for you. Had a superior double room . I'm not entirely sure what was superior about the room as it was pretty basic, and can't imagine a room having any less... More

We arrived after a very long drive up from London to a warm and friendly welcome. The room was extremely comfortable and beautifully decorated. The Breakfast is fresh and well cooked and the whole atmosphere is very relaxed. The staff were attentive and friendly and ensured the service we received was excellent. The Hotel is ideally situated and a short... More

Me and my partner had a wonderful time at this hotel. The room was spotless, warm and comfortable. There is even a spa bath! It's walking distance to the town and we found out about all the attractions and things to do in the area from the helpful guide found in the hotel. The breakfast was lovely and we were... More

Slightly odd that midway through booking adjoining Holgate bridge Hotel(sister business)on line via Booking .com rang hotel to clarify something to be told no vacancies .Nevertheless got confirmation from Booking .com with no trouble.Subsequently emailed hotel direct and Jeanette called back to say all ok . Arrived at Holgate Bridge to be advised no record of booking -oooh errr Was... More