I was expecting great things from this hotel. Don't get me wrong, I've stayed in worse, but equally I've stayed in better. We booked a junior suite, overlooking the garden (& the unexpected big wheel) but it was smaller than an average Premier Inn room although very tastefully decorated. Small wardrode, no drawers & very little room to walk around... More

By the very fact that it is right nexxt or to the Railway station, it is convenient, but it is also large and very corporate. The rooms are ok if you have a deluxe, they are clean but pretty boring. Nothing about this hotel inspires me. The breakfasts are the usual buffet style, service at table can be slow ,... More

we had a lovely weekend here for my husbands birthday nice room if a bit cramped ,wardrobe not very big no chest of draws just two bed side draws very bad lighting bathroom ok.we could hear the people above us walking about due to the greeky floors .the staff at this hotel were very helpful but if you want dinner... More

I panicked after I had already booked the hotel this weekend and read the reviews....Soooo relieved staff were fantastic, room beautiful, location could not be better for all the local shopping attractions bars & resteraunts.... Room service food is too expensive though. An old fashioned beautiful hotel, would highly recommend. More

My husband and I stayed here for two nights in August 2011 and had a lovely weekend away without the children!! The hotel is a lovely building-very grand and elegant our room at the front of the hotel was lovely-well equiped and comfy overlooking the gardens and York Minster. The breakfast was great with a choice of full english or... More

Elegant hotel full of character. Booked through Expedia and got a really good advance rate room only. Told hotel my husband and I were celebrating after our wedding reception the evening before (having married abroad before xmas) and were upgraded to Executive Garden View room which was spacious and well presented. Breakfast was fantastic. Great location next to station with... More

I really cannot find anything to fault about the hotel, except that it is a bit big and thus a little soulless. Fine old building with palatial public spaces, all very clean, staff attentive, good breakfasts, room recently refurbished, good location for all the York tourist attractions or shopping. And although it is not cheap, York prices are generally on... More

We spent two nights at The Royal York for our wedding anniversary. Such a beautiful hotel, worth wandering around just to look at its amazing original features. We arrived at 11 o'clock and asked if we could leave our case but were allowed to check in straight away as there was a room available. The room was well equipped, tastefully... More

Nothing particularly wrong with the hotel in general, very fine looking and fairly well looked after. Only problem was having a room at the top of the hotel and no lift. Didnt eat there so cant comment but the drinks were a bit pricey and they didnt do cocktails (probs couldnt afford them if they did!) the location is good,... More