This was our first stay in the Mount Royale. The entrance and reception surprise and set the tone for this relaxed charming hotel, the friendly welcome was genuine and continued through the whole of our stay. The staff actually care about your needs and take pride in good old fashioned service. The room was well furnished and had all the... More

We stayed for two nights and would definitely come back. Very old building but everything is tastefully done. Staff are friendly and professional. Breakfast was excellent and our room was large and well equipped. You also have the bonus of Burrbridges restaurant in the building. We don't usually eat at hotel restaurants but this one is better than you will... More

I've stayed twice at Mount Royale since I gave it a 3 star review because of the previous restaurant, which was not good. Now the new restaurant is intalled, I felt I had to write a new review, with more stars: the hotel is as friendly and charming as before, lovely breakfasts and - a thing I particularly like -... More

Hotels in York, as in so many tourist cities, are a mixed bunch to say the least, but the Mount Royale in its elevated position away from the noise and traffic fumes is a gem. I last stayed there with my parents in the early 1980s, but returning now with my wife I was delighted to find the same family... More

We stayed here the night before new years eve for a belated Christmas present. When we first arrived there was no one on reception as the member of staff was also working the bar. He apologised and gave us a lovely warm welcome. We were upgraded to the garden suite which was a pleasant surprise and it was a beautiful... More

We were warmly welcomed on arrival and bags taken to our spacious room. pre dinner dtinks in a cosy,quirky lounge were served with smiles. the staff were.helpful and friendly. In the restaurant a large table was set for our party in a seperate area. the food was outstanding and served.with courtesy and good humour. after dinner was as good as... More

We stayed here for a weekend with a group of 20 friends. The staff were incredibly friendly. Nothing was too much trouble, even when we asked for all the furniture to be moved so we could have the use of an empty room. They agreed with good humour and efficiency. We dined both evenings in the on site restaurant which,... More

An exceptionally friendly family-run hotel. The staff are all dedicated to ensuring that the guests are looked after at the highest standards.A truly 'pet-friendly' hotel - Monty even had his bed vacuumed and his dish washed - for 'breakfast' he was given a sausage and a bonio! My husband and i stayed in room 30 in the garden suite. We... More

For a bit of luxury, book a Garden Suite, especially in summer when you can open the door from the room straight on to the lovely gardens. Staff are friendly and helpful and breakfasts are super with excellent service. We've been staying here every year for around 9 years and the same staff are still there which is usually the... More