Stayed at this Hotel for 2 days on Business. Food: Good Bar: Good Staff: Willing and helpful Accommodation: Requested "Garden Room" as a friend had recommended. 1st room I was allocated was cold as heating was not working, and was reallocated another room immediately . Unfortunately, the heating was not much better as the radiator needed attention after I reported... More

Me and my girlfriend came to York on the 2nd December to the 4th (weekend away), when we got to the hotel the electrician was there fitting the room's with new light switches (outside rooms) but still no problem as our room was already sorted and serviced. We went to York for some dinner, about 4 minutes on the number... More

We stayed here whilst working locally.We got a nice greeting on arrival.All i ask when arriving from site is a nice warm shower clean towel, clean bed and thats exactly what i got.Couple of nice pubs within walking distance do good food.good choice on the breakfast menu. so all in all very good value for money. More

We booked 2 double rooms for a weekend's shopping in York. When we booked we asked to be put in the main part of the hotel. We were assured this would happen. When we arrived we discovered that we were allocated 2 rooms in the extension. If I wanted to spend a weekend in a wendy house, then I would... More

I booked a night here as a gift for friends and although the room rates were less than half price,they kindly offered the best room in the hotel as it was our friends first anniversary.I remember this hotel years ago when it was also a residential home for the elderly..excellent customer service More

stayed here for one night whilst having a night out in York. We booked a small double room and had a garden room "chalet" type room. the room was comfortable and had everything we needed. First impression was a dubious one seening the outside of the chalet type rooms but upon entering it was found to be a nicely decorated... More

Excellent staff. Very, very good, fresh cooked breakfast. Very clean rooms if just a tad small. (Stayed in chalets ) Will stay again !! More

My boyfriend booked us two nights in the Knavesmire for my birthday. Our room was a 'garden room' which didn't bother me... I thought it was nice to have our own front door and we could come and go as we pleased. The room was nice and warm on arrival and was clean and tidy although did show some signs... More

Stayed there in early Sept with my partner. Had a nice room in chalet-like extension block, lovely main building on the outside, v. tired and tatty on inside. Owner seems to have no concept of service, chamber maids poorly trained and drinks really expensive. Only stay if your only alternative is sleeping in the car. Even then I'd suggest doing... More