Stayed over a weekend whilst visiting relatives. Obtained excellent rate thru Expedia but on checking in was firmly informed the rate was for room only. Our confirmation print-out clearly said included full breakfast so there was no argument but had the feeling had we not had proof they would have stood their ground. Lovely Georgian building, sympathetically decorated. On the... more

This was the third time I have stayed here, the first two times were excellent, great food, wine and breakfast so was looking forward to my third stay. Again I couldn't fault the staff or food, all was fine. However my rooms was disappointing, it seems it has become a little somewhat outdated and could have done with some refurbishment... more

Found this hotel to be ideal for a short break. Clean, cozy rooms and nice public areas in a converted former manor house. Food not too great but ranks along most offerings in pubs in the UK. Staff were polite and helpful most of the time. Although not in the City it is easy to get to after around a... more

We've always found getting quality accommodation in York is a problem. However, this time we were able to book for a single night at a good last-minute rate. The Pavillion is a very pleasant stay - room very clean and quiet, staff attentive and breakfast was hot and plentiful. The decor is traditional, reminiscent of a country house rather than... more

We checked into the hotel early evening and were informed we had been given a room in the apartments opposite the hotel. Initially I was a little worried that we had been given a "downgrade", however my initial fears were unfounded. We were given the keys to an stylish old looking building over the road from the Pavilion which housed... more

Granted the hotel is old but the bathroom needed refurbishment it was pathched up. The breakfast was cold every morning it was served in a cubby hole in le cruset dihes with lids on. Trying to lift the lid and get your cold baked beans etc onto your plate with nowhere to put the lids of each dish was tricky.... more

I stayed at the Pavilion with my sister for one night as we were going to a concert at the Opera House in York. We had a twin room which was spacious and clean. The staff at the hotel were extremely efficient and very helpful (even providing us with some extra biscuits from the kitchen when we got back quite... more

The initial impressions of this hotel were good as we checked in and found ,to our delight, our spacious,atmospheric room (room 1) contained a wonderful 4 poster bed to die for. The hotel itself was at full capacity and the staff coped well with someone always on hand if needed. The self select breakfast was wonderful with a wide range... more

My partner and I frequently visit York as it is one of our favourite cities. We have passed the York Pavilion on many occassions and decided to give the hotel a try. On arrival we discovered there was a wedding on which we had not been informed about on the telephone. It took 20 minutes to check in and we... more