My husband and I held our wedding reception at the Pavilion in March and have been left deeply upset and disappointed by the experience. Rather than be able to enjoy the day, we had cause for a number of complaints that interrupted our celebrations; THREE trays of champagne were dropped by staff whilst the guests were arriving and several guests... More

This was our first visit to the hotel and booked a leisure break which included a four poster bed which was very comfortable.The bathroom attached to the bedroom was also huge and both were clean and we had large white fluffy towels.We ate in the restaurant the first evening and the food was nice but a little expensive.the service was... More

Booked to stay at the York pavilion for a weekend away with my other half. Very pleased upon arrival. Lovely hotel with plenty of on site parking. Friendly greeting at reception and a brief tour was given to show us where everything was. Room was reasonable, everything you need and clean enough. Toiletries provided were also of good quality. Breakfast... More

Needed somewhere to stay overnight for an event in York. i know York well and I wanted somewhere a little further out of the Centre (where I could still walk into York from) and with free parking. This seemed as good as any. Only basically wanted a bed for the night. On arrival there was a wedding party so the... More

Booked this hotel for a couple of days (along with other hotels) as part of our 35th Wedding anniversary celebrations.Contacted hotel to ask for a four poster bed and permission to have interflora deliver some gifts for my wife.On arrival greeted by a friendly,bubbly receptionist,who told us of breakfast times and where the restaurant was etc. Given the key to... More

My husband and I stayed here for one night as we were in the area visiting family. Our first impressions of the exterior was very good, the hotel has some very well kept gardens and it the hotel was very easy to find. Upon check in, the receptionist was very welcoming and helpful and we were able to get into... More

What a find! This hotel was very good value for money and provided an excellent service. With high quality matress, bed linen, toiletries and an excellent restaurant this was a great place for a quiet stay.

I stayed at this hotel for one night with my partner and it was lovely. The room was spacious and clean and had lovely views of the court yard. The staff were friendly and very helpful. The bar is well attended and it was enjoyable to sit and relax outside in the warm weather. The cooked breakfast is a little... More

We stayed at the hotel and first impressions where very good but as soon as we got to our £140.00 room we were very dissapointed. The room was small, wallpaper was peeling and the walls were so thin we could here our friends next door having a conversation and at one point tried to answer a phone we thought was... More