Desperately needing a long weekend away the Kilima, on paper, seemed to fit the bill. We arrived after a pleasant trip from Sheffield to be met by very friendly and cheerful staff with tips on the best way of getting around York etc. My husband had booked a suite with a four poster bed and we were expecting more than... more

very nice hotel, with pool, if like me you like to park up and forget about the car for the wk end then its a bit of a walk to the town center. but a lovely hotel with great food. more

This is not the first time I have stayed at this hotel but is the first time I have written a review as a member of Trip Advisor. I booked a one night stay double bedroom. The Receptionist as always was very friendly and our room was ready even though we had arrived early. The room was lovely, clean and... more

Myself and my partner booked this hotel directly through Best Western/Nectar on a weekend break deal. Through no fault of the hotel our booking had not been registered and despite not being able to offer us a room for our first night in York the staff could not do enough to help. After much phoning round and contact with Best... more

I stayed in the kilima for 5 nights in May. It cost £82 per night but i got an enormous double room and it was very nicely decorated. Everyone was friendly and I had the pool/steam room to myself most days. There is a bus stop over the road (don't walk into York - it's too far). The breakfast room... more

Myself and my partner booked this hotel for a weekend away without the kids. 1st impressions was what have we done but the moment we walked thru the door it was a different story. The staff where very friendly and polite and did everything they could to make the stay enjoyable we had a suite so where able to eat... more

My friend and I stayed here over Christmas. We were in an Executive room but we were over the kitchen and the expelling air fan was noisy until late at night. We asked to be moved so we were given the next room along and that was better. The food was very good and the staff very pleasant. The hotel... more

I satayed at the Kilima Hotel with my husband for my 40th Birthday. I found the staff to be very stuck up, the rooms in need of a good dust there were cobwebs on the ceiling. Meals were okay. Although there was egg shell in the scrambled egg. Lots of noise during the night. more

For an 'economy' hotel, we received good value. What distinguished this hotel, and made it worth commenting on, was it's staff ..... the restaurant provided great service and excellent meals, we felt very comfortable and 'at home' at the Kilima. Worth considering. more