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Premier Inn Norwich Central South


Broadlands Business Park | Old Chapel Way, Norwich NR7 0WG, England
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90% Recommend
4.0 of 5 stars 12 reviews
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5 of 5 stars
Chamaeleo   4 contributions
Kandy
5 Feb 2010 | Trip type: Business New

This is the best Premier Inn I've ever stayed in (and I've stayed in a few!). Its as clean and well run as you'd expect, but the staff make a difference by putting in the extra effort to be cheerful and helpful. more

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2 of 5 stars
tripmonsters   30 contributions
chorley
4 Jan 2010 | Trip type: Business, Solo travel

This place was ok, like a lot of Premier Inns it is attached to a family friendly pub which serves food and where the breakfast is provided. There was a strangeness to this Premier Inn however, the corridors were really narrow and so made for awkwardness when meeting an oncoming person with your luggage in tow. Its petty, but the... more

Management response from
Premier_Inn, Online Guest Relations

Thank you for your review. At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise that the our hotel did not meet your expectations. Your comments have been noted and will be duly followed up by the Management Team at our Norwich hotel. Once again thank you for taking...

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5 of 5 stars
William_1966   1 contribution
Warwickshire
4 Nov 2009 | Trip type: Business, Solo travel

From the moment you arrive to the moment you depart everything at this Premier Inn is excellent. The check in staff always greet you with a warm smile no matter what time you arrive and nothing is too much trouble for them. The rooms are always cleaned to the highest standard and are among the best I've stayed in. The... more

Management response from
PremierInn-GM, General Manager

Thank you for taking the time to complete your review on Tripadvisor. I am pleased we came up to your expectations. I will pass on your kind comments to our Team. We hope you visit us again soon, our Restaurant is being refurbished at the moment and when we reopen next Thursday we hope to improve our Guest service further...

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5 of 5 stars
sebastianHoutson   1 contribution
houtson
11 Oct 2009 | Trip type: Business

I have travelled to Norwich at least twice a year for business for the last 6 years and I have always stayed at this same Premier Inn. It is amazing how consistently good the service is from visit to visit. The staff is very welcoming and tries to accomodate in every respect. It is apparent that Management takes great effort... more

Management response from
PremierInn-GM, General Manager Norwich Central South Premier Inn

Thank you for taking the time to complete the survey on Trip Advisor. I will pass on your feedback to our Team and we will look forward to you visiting us again soon.

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4 of 5 stars
DennisEssex   1 contribution
Essex
8 Oct 2009 | Trip type: Couples

Very impressed by the helpfulness and efficiency of Amy Mansfield in reception. We had very good quiet room as we had requested, and all the basic needs were supplied. The bed was very comfortable and the linen was spotlessly clean. One criticism we would mention is that the small area where the kettle is set up, is in the same... more

Management response from
PremierInn-GM, General manager Norwich central South

Thank you very much for taking the time to complete your review on Trip Advisor. I am pleased you enjoyed your stay with us and I will pass on your comments regarding our Receptionist.

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4 of 5 stars
Stracs   3 contributions
Leeds
8 Oct 2009 | Trip type: Family

I have to say I was pleasantly suprised by this hotel, given that it is a budget hotel. I have never stayed at a Premier Inn before, and it is admittedly no frills, but it was very comfortable for the short stay we had. The reception staff were friendly and helpful, and we got a free childs entertainment pack for... more

Management response from
PremierInn-GM, General Manager Norwich Central South

Thank you very much for taking the time to complete your review on Trip Advisor. I am pleased that we managed to come up to your expectations on your recent visit and we hope to see you again soon.

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4 of 5 stars
stubee_9   2 contributions
Gloucester
30 Sep 2009 | Trip type: Business, Solo travel

Excellent service over a period of 20wks. Never too much trouble, always aim to please. Location great and travel from here is easy. . Hotel clean and friendly. Pub excellent... Staff amongst best of all visited premier Inns. more

Management response from
newstead5, General Manager Premier Inn Norwich Central South

Thank you for taking time to complete the trip advisor review. I am very pleased that our Team have been taking care of you whilst you have been saying with us. We look forward to welcoming you back to our Premier Inn again soon.

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4 of 5 stars
popsRingwood   2 contributions
Ringwood
10 Sep 2009 | Trip type: Business, Solo travel

I have enjoyed all my visits to this Premier Inn. Reception staff are always very helpful and welcoming. Rooms always clean tidy and of a good size. more

Management response from
newstead5, General Manager Premier Inn Norwich Central South

Thank you for taking the time to complete your review on Trip Advisor. I am glad to hear that you enjoyed your visit to Norwich Central South Premier Inn and we look forward to welcoming you back again soon.

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5 of 5 stars
GrumpyAberdeen   1 contribution
Aberdeen
10 Sep 2009 | Trip type: Business, Solo travel

The Broadlands View premier inn is the best one I have stayed in. The staff make you feel extremely welcome and nothing is too much bother too them. Everyone is extremely friendly from the reception staff, the bar staff, the restuarant staff and the cleaners. I always enjoy staying here and would highly recommend it. more

Management response from
Premier_Inn, Guest Relations Advisor

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

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4 of 5 stars
mtb1976   1 contribution
UK
9 Sep 2009 | Trip type: Business

I travel all over the country in my line of work and usually stay at the nearest Premier Inn. Over the past few months I have regularly stayed at this Premier Inn. The rooms are always spotless and comfortable and broadband access is easily available with a small additional payment. The best thing about this Premier Inn is the staff;... more

Management response from
Premier_Inn, Guest Relatoins Advisor

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

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Premier Inn Norwich Central South Address

Broadlands Business Park | Old Chapel Way, Norwich NR7 0WG, England
Hotels in Norwich Premier Inn Norwich Central South
4.0/5.0
12
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