Excellent location for central Norwich,within 5 minutes walk.Good parking. Friendly helpful staff. Very good evening meal at the hotel restaurant( which is also open to the public) and good breakfast. Decent size room, Large double comfy bed, clean linen. Clean bathroom. Stayed in February and room was lovely and warm even though outside was snow and a freezing wind. Allowed... More

I was given a lovely room behind the reception, clean with a large bathroom, roll top bath and separate shower. The room details stated that bar snacks were available and as the Rare restaurant menu had only one dish for non meat eaters I decided to try that. On entering the bar I asked for the menu to be told... More

Positives Receptionist was friendly Food was good Negatives Dirty , Poor service in bar as only one member serving. Breakfast was not as described on menu . Not all cereals were put out and no fresh fruit

Excellent location for central Norwich. Very good parking. Friendly helpful staff. Fine evening meal and good breakfast. Decent size room, comfy bed, clean linen. Clean bathroom. Room was hot though no heating on and rooms on the sth side subject to noise from the kitchen extractor duct. Tend to agree with some reviewers comments re looking a bit tired, but... More

We stayed on their Friday night deal, we got the room for £74 with a £20 credit towards our evening meal & a free bottle of wine. Our first impression of the reception was scruffy, the receptionist although polite looked very unprofessional in a vest top!! We were given the keys to our ''executive'' room - very disappointing! It was... More

I sadly had to leave a bad review for the hotel back in November after a bad stay. Stayed there this week and it was much better, very nice room and helpful reception staff along with a very good nights sleep. The restaurant is still lacking a bit of service, no one asked if we wanted more drinks at any... More

Good for a visit to Norwich . Quiet location with parking and within walking distance of city . There is also a good restaurant called Rare which is worth a visit . Has the feel of an independent place rather than a chain .

Hotel was clean and tidy. Furniture was modern. LCD TV on the wall with all the channels you need. Small room but ok for a quick stay for a weekend. Nice and local to the city centre. The rare restaurant is really nice. Breakfast was really nice but small portions. We had this within the room rate. Great and friendly... More

We stayed for one night (business and pleasure) and I have to say I have mixed feelings about this hotel. Overall we had an enjoyable stay but it wasn't without problems. I had requested a double room and on arrival was presented not only with twin beds but a rather grubby looking room (stained bath, stained carpet, scuffed walls/doors). We... More