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Mercure Norwich Hotel

4.0 of 5
121-131 Boundary Road, Norwich NR3 2BA, England
Hotel amenities
Mercure Norwich Hotel
Ranked #21 of 56 hotels in Norwich
3.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    8
    14
    8
    4
    2
Date Rating
Essex
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

we enjoyed our stay at the mercure, we had lovely clean bedrooms with all the facilities. the reception was welcoming, we had a lovely breakfast with a large english and vegeterian selection. the staff were very helpful at breakfast. the hotel has a large carpark and is well situated to tour norwich and norfolk. More

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London, United Kingdom
1 review
2 of 5 stars Reviewed 28 May 2012 NEW

The hotel facilities were ok although the food in the restaurant was mediocre , the staff were pleasant enough. We were a party of five and had booked the rooms through booking.com months earlier. When we went to pay the bill we found that the price of the second night has risen - apparently because prices change according to the... More

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3 of 5 stars Reviewed 27 May 2012 NEW

I have stayed in this hotel twice now, on arrival the reception was efficient and helpful. I found the rooms to be clean and the beds are in a good condition but the rooms could do with updating . The first time i stayed i was in one of the upper floors and with a large window, the curtains didn’t... More

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Manchester, UK
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 25 May 2012 NEW

Arrived tired after a very long drive to be met by the most pleasant gentleman who booked me in swiftly and dealt with immediate inquiries - a promising start. The hotel restaurant is very dated in look and unfortunately staff made a lot of noise setting tables for next days breakfast - not a pleasant dining experience at all. The... More

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London
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 May 2012 NEW

I was given a very warm welcome on arrival and was dealt with speedily and efficiently. My room was outstanding. It was very clean, fresh and modern. Breakfast was hot and plentiful. Some of the public areas could do with an update though especially the carpet and wallpaper coverings. Buses were nearby too making it a doddle to travel to... More

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Stuart Collins, General Manager at Mercure Norwich Hotel, responded to this review
25 May 2012

Thank you for your kind review. I am thrilled that you enjoyed our hotel. With regards to your comments on decor of the hotel, I can confirm that we are currently undergoing a programme of refurbishment which will continue into 2013. Thank you again for taking the time to share your comments and we hope you will return in the... More

Ipswich, United Kingdom
1 review
4 of 5 stars Reviewed 21 May 2012

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Stuart Collins, General Manager at Mercure Norwich Hotel, responded to this review
25 May 2012

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London, United Kingdom
1 review
4 of 5 stars Reviewed 21 May 2012

Generally ok but food in restaurant was a little pricey. The swimming pool, sauna and steam room are great. More

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Stuart Collins, General Manager at Mercure Norwich Hotel, responded to this review
25 May 2012

Thank you for taking the time to comment on our hotel, I am delighted that you enjoyed our leisure club. I do hope you will stay with us again on your next visit to our fine city. More

Posted by an Accorhotels.com traveller
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

Great value (deal in magazine), very good service, very nice communal areas esp dining room and swimming pool. The choice on the menu and quality of the food was really good. The room probably wasn't one of their best - ground floor, rubbish view. But it was clean, warm and met my expectations considering we were there on a deal.... More

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Stuart Collins, General Manager at Mercure Norwich Hotel, responded to this review
21 May 2012

Thank you for taking the time to write a review. I am delighted that you enjoyed your stay and thank you for your kind comments on our service, food and swimming pool. I hope you will come back on your next city break in Norwich. More

Cheltenham, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 17 May 2012

Poor and tired accomodation, clean but old fashioned but the bed was the worse ever, must have been 30 years old, worse bed ever, did mention to reception but they did not appear bothered, would not reccomend More

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Stuart Collins, General Manager at Mercure Norwich Hotel, responded to this review
25 May 2012

Thank you for your review. We always welcome guest feedback in order to continually improve the quality our services. I was disappointed to read that you were unhappy with your room and bed. I appreciate you bringing these points to my attention and I can confirm that we are in the middle of a programme of refurbishment. I do hope... More

Burford, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

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Stuart Collins, General Manager at Mercure Norwich Hotel, responded to this review
21 May 2012

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Additional Information about Mercure Norwich Hotel

  • Ramada Norwich
  • Norwich Ramada
Address: 121-131 Boundary Road, Norwich NR3 2BA, England
Price range (per night):* INR2,396 - 9,363

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Mercure Norwich Hotel
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