Just returned from a 2 night stay - didn't like having to walk across the car park to the main building for breakfast. Luckily it wasn't raining. The step into and the stairs inside the 'white building' were steep. Bed was extremely soft. One of the vanity lights in the bathroom was out of order, the window in the bathroom... More

I have stayed at the Annesley House several times on business between New Year and Easter. Whilst it operates under the Best Western umbrella, it feels just about as far removed from a chain-hotel as possible. The configuration of the hotel (several Georgian buildings, some of which are interlinked) means that there are different types of rooms which, whilst not... More

An interesting set up with several buildings (Georgian?) making up the hotel. We were in one of the separate buildings (Garden House?) but it was only a short walk over to the main building and umbrellas were provided! The reception staff were efficent at check in and out - the miniture model door was quite amusing on check in! (demonstrating... More

We really enjoyed our recent stay at this hotel. We were upgraded to the Garden House - a lovely, very well-appointed, separate building in the garden. All of the staff we encountered were unfailingly polite and keen to give good service. We had a slight problem with the shower, one morning, but it was dealt with immediately and did not... More

We recently stayed one night at the Annesley House Hotel in Norwich, checked in and dragged our luggage up an extremely narrow winding staircase which would have been a nightmare for anyone not fully able bodied. We had requested a high floor room but had not bargained for a room in the roof. At points the ceiling was only 6... More

We stayed for one night in February under very difficult circumstances, but the staff were great, friendly, the room was clean and fresh, warm and comfortable. decor was a bit tired but otherwise it ws a great stay.

Really excellent accommodation and food. Very friendly, helpful and well-trained staff. Only ten minute walk into the centre of Norwich. We stayed in The Coach House annexe - recently refurbished room. Quiet and very comfortable

I've stayed here a few times now and for the price of a Premier Inn or Holiday Inn you get an excellent hotel with friendly staff. Rooms are above average for a basic and the Excecutive suit is superb. The food is excellent too. For a change, you can walk (10 mins) into Norwich town centre for a meal out,... More

just back from an easter stay.excellent hotel not far from city centre.friendly staff nothing to much trouble.evening meal and breakfast was really good.will be first choice for next stay in norwich.the weather was fine and dry but very cold