Ugh. I felt unclean after staying here just one night. Bathroom floor was dirty and sticky, there was cigarette ash in the drawers (of a non-smoking room, which undeniably smelt of smoke), the coffee cups were clean, but the spoons still had coffee on them from the previous occupants and the sachet was under the saucer. Oh, and a t-shirt... More

We stayed for one night in the beginning of December at a very reasonable price. I was apprehensive as the room was at a fantastic price. The room was basic but clean. Sheets and towels were clean , shower was adequate. We took extra tea,coffee and shower gel in response to remarks on the net but they were not needed.... More

My boyfriend and I stayed here from 29th nov until 1st dec 2011. We were in Norwich visiting family and to do christmas shopping. Hotel was spot on, key code received by email to get into the main building and then into our room. (room 1) I had previously read bad reviews about this hotel on trip advisor so was... More

Friendly, welcoming service, good value-for-money and comfortable rooms. Last, but not least - an excellent cooked breakfast - thank you More

Room 1 (£90!) on a busy street, was supposed to boast secondary glazing, but the top half of the sash was missing. The sash cords of the main window were broken, so to manoeuvre the main window required determination and strength, especially so as the bottom half of the secondary glazing was also broken, and could not be lifted from... More

This hotel has gone down hill fast avoid it even if lured with cheap rates. We have stayed at this hotel before and it has always been very good but this time we booked, got a very cheap rate thought we had been lucky but on arrival the two rooms were disgusting, no reception or anyone to talk to so... More

Ive stayed at the Beeches on a few occasions & have never found fault with anything. This time couldnt have been more different. I was dismayed to find no reception & no staff immediately on hand. I managed to speak to someone in the Governers building who looked like he was not interested in my query of how to accesss... More

How can a place go down hill so fast in a year! Perfect location and pleasant maintenance staff but they are the only positives! When we got in after having to get our keycode resent as the first email was sent to the wrong address, we found an apartment that grubby and under equipped (only 1 teaspoon for a place... More

If you want to find someone else in your room when you return from the city, then this is the place for you! And no receptionist to sort it out. Emergency number goes to a mobile answer phone and just to put the icing on the cake, MJB do not care or try to sort things out. Norwich is a... More