Although this '4 star' hotel has the face of a grand hall, surroundings of beautiful land and facilities including a golf course, swimming pool, spa and quality restaurant it is very disappointing overall.
Upon arrival we discovered we had been booked in to a twin room instead of a King. Although this was rectified quickly we overheard the next couple...
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we had a very comfortable stay,the staff were very helpful and kind.
the food exeptional,as a memberof the leisure club we enjoy Dunston Hall .Our room was large comfortable and warm.
thank you Fr patrick kerley
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Three friends and I have recently enjoyed a very pleasant two night stay at the De Vere owned Dunston Hall. The staff where most helpful and nothing was to much trouble. This was a special treat for a forthcoming Birthday. The facilities where excellent and greatly enjoyed by all of us. I would thoroughly recommend a stay and will be...
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Dear Val,
Many thanks for your review of the hotel and for the letter you sent to Paul. I know he was thrilled to hear that you enjoyed your birthday weekend. The hotel still has snow on the golf course at the moment and I know guests are enjoying walking over it now the poor golfers cannot use it. I...
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A wonderful way to spend time with my mother. situated in picturesque grounds, our room was charming, spotlessly clean and warm. (It was deep snow outside!) The spa was quiet and relaxing. Our evening meal was excellent. The staff were very friendly. We would love to go again in the summer
Lisa C
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Dear Lisa,
Many thanks for taking the time to review Dunston Hall. I was delighted to read that you and your mum had, had a good stay with us. The hotel always looks fantastic in the snow and I have some amazing pictures. I do hope that you come back in the summer and enjoy the facilities once again.
Many...
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Stayed for the first time as part of a business trip. First impressions were, what a great building but I was a little wary as reception was being redecorated. The hotel is what can only be described as having old world charm but with a very modern feel. It certainly makes a refreshing change from the wharehouse type accomodation available...
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Many thanks for taking the time to review the hotel. I was thrilled to see that you had enjoyed your recent visit. I am pleased that you aprove of the new scheme in reception, we are hoping to take the project through to the rest of the ground floor. I have passed on your feedback about the receptionist and I...
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The hotel is my first choice when staying in Norwich (and I know the area well as I lived there for very nearly 10 years).
From the outside the hotel and grounds both look great & have a lot of character. My room was very good, spotlessly clean and quiet. The evening meal was excellent - a very nice restaurant...
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Dear Mark,
Many thanks for taking the time to review the hotel. I was delighted to read that you had enjoyed your visit. I am pleased that you enjoyed the choice at breakfast - There wasnt anything stopping you from having eggs benedict too - I can recomend that dish as I like it myself. I do hope to see...
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Contary to some previously posted reviews we have recently enjoyed a very pleasant two night stay at the De Vere owned Dunston Hall. The rooms were very comfortable and had recently been decorated. The staff were very friendly and helpfull. The Restaurant catered for all tastes with the option of a nice carvery or a good a la carte menu....
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Dear Micheal,
Many thanks for taking the time to review the hotel. I was delighted to see that you had enjoyed your 2 night break. We get a lot of positive feedback about our real ales - The 'Fat Cat' ale is my particular favourite and it is brewed on the outskirts of Norwich City in a micro brewery. We...
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Dunston Hall looks wonderful as you make your way along the long beutiful drive'
Check-in was quick, and staff very pleasant.
Made way to room which was actually in the extention next door to Dunston Hall. Much to our disappointment as we paid two hundred pounds for two nights on a Valentine and Birthday break. We thought we would actually...
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Many thanks for taking the time to review the hotel. I was disapointed to read that you had not enjoyed certain aspects of your stay. I would be happy to discuss them in more depth with you should you wish to do so. I am available at the hotel daily on 01508470444 or you can email me at david.graham@devere-hotels.com. Once...
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The one thing you must say about this place is the grounds are beautiful, as are the external aesthetics of the actual building. The golf course also looks pretty decent, although I didn't have time for a round as I was staying for business.
There is wireless in all of the public areas, but be warned. There is no wireless...
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Many thanks for taking the time to review the hotel. I was pleased that there were many aspects of the hotel you liked. We are currently refurbishing reception in the hotel and have a plan to re-paint many of the hotel corridors this year. DeVere are also installing wireless into all of the properties accross the group and this should...
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We stayed for two nights in January. I thought the hotel was impressive and had lots of Charm .. Our room was on the ground floor.Nice room, King size bed,Large flat screen TV.. Have to say it was a bit noisy( there was a fire door close by, and every one seemed to be using it as a short cut...
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Many thanks for taking the time to review the hotel. I was delighted to hear that you had enjoyed your stay. I have asked the maintenance team to look at the fire door in question and see if it can be put on a soft close to prevent the banging. I do hope it will not prevent you from coming...
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169 Reviews
