Not many hotels right in The City, and this one definitely as "location" going for it --- if you need to be in The City, (or have business/events in the East End but want to stay Central), then this is the place. And the Eastway restaurant downstairs is fantastic. Staff/Food --- all wonderful. But the hotel was a bit weird/awkward/quirky.... More

This hotel has the best service I have ever experienced. I spend about 40 weeks out of the year on the road and stay in some of the best and worst hotels around the globe. I've never excountered the level of customer service as here at the Andaz London but it wasnt they they did everything perfect it was what... More

I have stayed twice at the Andaz Hotel on Liverpool Street within the last year traveling for business and it haas been very convient location for me. It is very close to the Lloyds building. Both times traveling there my room was ready and I was allowed to use the room when I arrived after an overnight flight. The rooms... More

Lovely hotel. Great checkin experience, we were offered drinks while checking in which was lovely. Room was trendy but not luxurious in the way you would expect for a 5 star. Free mini bar was a nice touch though. If booked on an offer this a good choice for trendy, upmarket London accommodation. More

This was our third visit to the Andaz and ther perfect choice for my husband's birthday. We had a lovely King Size room which was cleaned to a very high standard. The turn down service was excellent and the complimentary mini bar is an excellent idea. I used the Andaz online concierge service to order champagne and it arrived at... More

Only nice hotel near Liverpool street. Housed in a heritage structure which I understand was the old railway hotel, They have done a great job of renovating the old property into an ultramodern structure inside. The hotel is very functional - they have funcky stuff like check in by Ipad, electronic bills etc . When I arrived at the hotel... More

Generally our stay was fine. The staff were friendly and always helpful, but service was a bit slow at times. The building seems to have a disjointed layout, there is no logical flow from area to area. We even had to go out on to the street and back in again to get from A to B. Additionally everywhere seems... More

The Andaz was the perfect location for access to the underground. We were very impressed with the eagerness of the staff to help in anyway. We will return but next time we will plan longer than 2 nights. More

Old Great Eastern reborn as Andaz was a pleasant surprise. When entering I was greeted by a girl with an iPad asking if I wanted to check in? The process went smoothly and I was escorted to my room - a king. The room was good with a large bed, decent desk and nice old-style bathroom- however no separate shower... More