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Andaz Liverpool Street

5.0 of 5
40 Liverpool Street, London EC2M 7QN, England
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Andaz Liverpool Street
Ranked #44 of 1,081 hotels in London
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1,084 reviews from our community

Traveller rating
    701
    276
    76
    22
    9
See reviews for
Families
113
 
Couples
450
 
Solo
145
 
Business
259
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Adjacent to Liverpool street station. Plently of shops near by and restaurants. Rooms were ok, We were placed in an smoking room with smelt so asked to be moved to a non smoking room. Are luggage was conveniently moved whilst we had lunch in the restaurant and keys dropped off at our table with an apology. Excellent service and dealt... More

Was this review helpful? Yes
See 3 more reviews by s11nlk for London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013 NEW

Enjoyed a lovely stay at this hotel celebrating our wedding anniversary. Staff were all very accomodating and friendly. We were given an upgrade on arrival which is always gratefully accepted & were also treated to an unpromted and free anniversay cakes in our room as a surprise which was a wonderful touch for such a large hotel. Room was lovely... More

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ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
21 May 2013

I was so pleased to read your review and thank you for choosing Andaz for your Wedding Anniversary Celebrations! I was delighted to read that you enjoyed your cakes and the upgraded room and look forward to sharing this review with the amazing Andaz team! Once again thank you and on behalf of all of us here at Andaz, Liverpool... More

somerset
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Just come home from a weekend relaxing trip to london, with 12 year old son. Husband booked the Andaz, as stays regularly through work. I found it to be very masculine, practical but a little basic. I felt disappointed that there was no pampering or great luxury. There was nothing to complain about, it just did not feel like a... More

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See 6 more reviews by cherylsuesomerset for London
ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
21 May 2013

Thank you for taking to time to share your feedback here. Our rooms are modern and simplistic and not to everybody's tastes however, our property is a Grade II listed building with a rich history and as a result, our rooms are very different in terms of layout and design. I wonder perhaps if you may prefer a room in... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

Stayed here on a Saturday night , great welcome given local map of area showing all attractions Stayed in a standard room that was on the small side with a window over looking the station concourse which ment we heard all announcements Room was well equipped with a great bathroom. Had afternoon tea in the hotel which was good value... More

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ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
21 May 2013

Thank you for choosing Andaz for your recent visit to London. I was concerned to read that you could hear station announcements from your room and an investigation shall take place to ensure that action is taken where appropriate. It was great to read that you were otherwise happy with your stay, especially with the service and value provided. When... More

Wigan
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

I have stayed in a lot of British hotels, especially in London and nothing else comes close to the Andaz. The service is impeccable, location spot on and the rooms are beautiful. Nothing is too much both, and many things are complimentary. Free upgrade from Queen to King, they really make you feel special and welcome. Would always check availabilty... More

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ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
21 May 2013

Thank you so much for taking the time to write your comments here. I was pleased to read that you found the service and location as well as the rooms to your liking and sincerely look forward to welcoming you back again soon. With kind regards, Arnaud More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

My colleague and I recently completed a 4-night stint at the Andaz Liverpool Street. We are generally in the Knightsbridge area but this property came as a complete surprise. Very warm and organized staff, great rooms and facility, excellent fitness center and multiple settings for bars and restaurant. Liverpool Street Station is next to the property and it makes great... More

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ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
21 May 2013

Thank you for choosing Andaz for your recent visit to London. I was delighted to read your comments, in particular about the staff and look forward to welcoming you back again soon. With my best regards, Arnaud More

Texas
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

The Andaz on Liverpool Street is one of my favorite hotels. I have stayed there several times and it seems that the last 2 times we stayed there January and April while the service while always good, has made it hard to be beat. Ali has checked us in both times and he goes above and beyond.So does the rest... More

Was this review helpful? Yes
See 10 more reviews by MsLondon2 for London
ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
21 May 2013

Thank you so much for sharing this fantastic review. On behalf of the whole team, we look forward to seeing you here again soon! With my best regards, Arnaud More

Belfast, Northern Ireland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

From the huge big welcoming smile from the door man, the complimentary glass of wine at check in, the relaxed, helpful and discreet staff, the amazing interiors (so sensitively decorated in the traditional areas, blending seamlessly into the contemporary areas ), the huge bed with luxurious bed lines and a cloud of a duvet, to the most delicious breakfast I... More

Was this review helpful? Yes 1
See 3 more reviews by Angela T for London
ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
17 May 2013

I was thrilled to read your fantastic review and thank you so much for taking the time to share this information. On behalf of everyone here at Andaz, we very much look forward to seeing you again for your next visit! With my best wishes, Arnaud More

Winchcombe, United Kingdom
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

We stayed here on a Saturday night and were very impressed. The hotel is well located for the City and right next to Liverpool St main line and tube stations. We had a free upgrade from Queen room to King room and certainly the King room was more than adequate. No noise problems, very comfortable and excellent bathroom. Complimentary soft... More

Was this review helpful? Yes 1
See 2 more reviews by martinb53 for London
ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
17 May 2013

Thank you for choosing to stay at Andaz, Liverpool street and I took pleasure in reading your review. I shall pass your feedback on internally and am delighted to read that, for the most part, your experience was a positive one. We hope to have the opportunity of welcoming you back again soon. With kind regards, Arnaud More

Heathrow, Florida
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 May 2013 via mobile

I usually stay in the west side, so this was new for me. We arrived very early and the staff was very accommodating. Our room was small but efficient. The bathroom pipes do rattle a bit when you turn on the water. The hotel is close to the tube, so it was very convienient.

Was this review helpful? Yes
ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
15 May 2013

Thank you so much for taking the time to write your review of our property following your recent stay with us. I was pleased to read that you found the staff and service to be of a good standard. Indeed our plumbing system is louder than a traditional system owing to its vacuum mechanism which is designed to use 75%... More

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Additional Information about Andaz Liverpool Street

Also Known As:
Andaz Liverpool Street Hotel
Andaz Liverpool Street Hotel London
Hyatt London
Address: 40 Liverpool Street, London EC2M 7QN, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#35 Luxury Hotels in London
#42 Business Hotels in London
#75 Family Hotels in London
#80 Romantic Hotels in London
Price range (per night): INR12,657 - 29,936
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld PC. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay.Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more   less 
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Andaz Liverpool Street
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